LAN/WAN ADMINISTRATION

Vector Synergy; Brunssum; On-site; EUR 40.000 - 60.000; Full time

Job summary

A leading technology service provider is seeking a skilled LAN / WAN Administrator in Brunssum, Netherlands. The candidate will manage configurations, fulfill service requests, and ensure compliance with NATO Secret security clearance. Key responsibilities include maintaining the CMDB, conducting routine controls, and collecting technical performance data for reporting. Candidates must have the knowledge and abilities relevant to these duties.

Qualifications

• Must have knowledge and ability to perform LAN/WAN administration duties.

Responsibilities

• Updating configurations in production and ensuring resource availability.
• Fulfilling service requests and managing incidents efficiently.
• Maintaining the CMDB for configuration management.
• Conducting periodic controls to ensure service reliability.
• Collecting technical data for performance analysis.

Skills

Knowledge and ability to perform duties

Job description

LAN / WAN ADMINISTRATION

Location: Brunssum, the Netherlands

Security Clearance: NATO Secret

Technical Environment:

• Telephony over IP
• IP networks
• IT/ Telecoms

Skills, knowledge, experience required:

• Knowledge and ability to perform duties provided below

Duties/role:

• Updating Configurations in Production
  • Verifying the availability of necessary resources during initial deployment or solution evolution.
  • Planning the deployment in coordination with Change Management and service stakeholders to manage service outages.
  • Configuring or updating infrastructure components and/or user terminals, coordinating Deployment Interventions if needed.
  • Populating or updating the CMDB during deployment phases.
  • Executing validation and acceptance procedures.
• Fulfilling Service Requests
  • Coordinating and ensuring the execution of Level 1 service requests (Monitoring and User Request Handling).
  • Involving User Proximity when necessary to complete service requests.
• Resolving Incidents
  • Resolving incidents directly or escalating to Expertise/Escalation Handling if unresolved.
• Managing Configurations in Production
  • Ensuring the availability of information on configurations and service assets.
  • Maintaining the CMDB to ensure traceability of all configuration changes made during interventions.
  • Performing audits between the CMDB and the actual environment.
  • Triggering inventories (including physical ones) and analyzing discrepancies.
• Conducting Planned Controls
  • Performing periodic and procedural operations at software and system levels to reduce the risk of solution failure and prevent service degradation, including:
  • Conducting periodic resilience checks.
  • Backing up system data and verifying restoration capability.
  • Backing up user data and verifying restoration capability.
  • Participating in PCI/PRI testing under the supervision of Expertise.
  • Participating in failover testing under the supervision of Expertise.
• Collecting Technical Data
  • Collecting technical data periodically for the teams in charge of Expertise and Reporting.
  • Auditing the solution’s availability and capacity.
  • Calculating service performance indicators.