Junior Sales & Order Support Specialist

HADDAD BRANDS EUROPE; Hilversum; On-site; EUR 25,000 - 35,000; Full time

Job summary

Haddad Brands Europe is seeking a Junior Sales Associate for our Hilversum team. You will support daily sales operations, process orders accurately, and help build customer relationships while coordinating with internal teams across Europe. This is a fast-paced role with opportunities to grow in the sales function.

You will assist with quotes, marketing materials, and data analysis, while handling a high volume of customer inquiries. Willingness to travel within mainland Europe is required.

Qualifications

• Strong organizational and administrative skills with high attention to detail.
• Confident communicator—outbound calls and customer relationships.
• Fluent Dutch (written and spoken).
• Proficient with Word, Excel, Outlook.
• Ability to manage multiple tasks in a busy environment.
• Positive, proactive attitude and willingness to learn.
• Occasional travel across mainland Europe.

Responsibilities

• Accurately enter customer orders into the system in a timely manner.
• Maintain and manage the order book, track all orders.
• Coordinate with CS, supply chain, finance, warehouse, planning, and merch.
• Handle order amendments, cancellations, and queries professionally.
• Support samples requests and on-time sample deliveries.
• Make outbound follow-up calls to identify reorder opportunities.
• Support quotes, proposals, and customer correspondence.
• Maintain customer records in the sales system.
• Analyze sales data and flag opportunities for senior team members.
• Assist with product catalogues and marketing materials.
• Prepare presentations, price lists, and promotional materials.
• Provide day-to-day administrative support and reporting.
• Coordinate meetings, samples, and customer appointments.

Skills

Strong organization

Administrative skills

Fluent Dutch

MS Office

Multi-tasking

Communicator

Willingness to travel

Tools

Microsoft Office

CRM (Salesforce)

Job description

Haddad Brands Europe is seeking a Junior Sales Associate for our Hilversum team. You will support daily sales operations, process orders accurately, and help build customer relationships while coordinating with internal teams across Europe. This is a fast-paced role with opportunities to grow in the sales function.

You will assist with quotes, marketing materials, and data analysis, while handling a high volume of customer inquiries. Willingness to travel within mainland Europe is required.