Junior Investigational Device Coordinator (Europe Trials)

Concept Medical Inc.; Netherlands; Remote; EUR 34,000 - 52,000; Full time

Job summary

Concept Medical Inc. is seeking a detail-oriented Investigational Device Coordinator to support device accountability and inventory coordination for IDE trials across Europe.

This junior role targets candidates with 1–2 years of clinical trial communication experience to own IP tracking and related correspondence. You will work with a Clinical Trial Manager to track IP shipments, maintain accountability records, and respond to site inventory queries, ensuring timely and accurate updates across

Qualifications

• 1–2 years of experience in clinical trial communication, coordination, or customer service within a clinical research, pharma, or medical device environment (e.g., site communication, trial supply/logistics coordination, or CRO/sponsor-facing support).
• Comfortable with MS Office (Excel and Outlook); willingness to learn eCRF platforms (Mednet, Rave) and warehouse management systems (WMS).
• Clear, professional written and verbal English communication; comfortable corresponding with international site contacts across Europe.
• Strong accuracy in data entry with the ability to spot and flag inconsistencies.
• Organized, proactive, and eager to learn, with the ability to follow structured processes and escalate when needed.
• Bachelor’s degree in Life Sciences, Business, Supply Chain/Logistics, or related field preferred.

Responsibilities

• Site Query Handling: respond to inbound queries about shipments, deliveries, and returns and escalate complex cases as needed.
• Shipment Tracking Support: monitor inbound/outbound IDE device shipments across Europe.
• Follow-Up Communication: send confirmations, updates, and reminders to sites and couriers.
• Returns & Expiry Support: assist in coordinating return of expired IP devices and used kits.
• Data Entry & Record Keeping: enter shipment, receipt, and return data into eCRF/inventory systems; maintain documents.
• Basic Reconciliation: daily warehouse vs system data check; flag discrepancies.
• Documentation Filing: keep shipping manifests and receipts organized for audit readiness.
• First Point of Contact: act as friendly contact for site coordinators.
• Internal Coordination: liaise with warehouse and courier partners to resolve delays.
• Reporting Assistance: help prepare inventory status reports for review.

Skills

MS Office

English communication

Attention to detail

Organizational skills

Site communication

Education

Bachelor’s degree or equivalent in Life Sciences or related field

Tools

Mednet

Rave

WMS

Job description

Concept Medical Inc. is seeking a detail-oriented Investigational Device Coordinator to support device accountability and inventory coordination for IDE trials across Europe.

This junior role targets candidates with 1–2 years of clinical trial communication experience to own IP tracking and related correspondence. You will work with a Clinical Trial Manager to track IP shipments, maintain accountability records, and respond to site inventory queries, ensuring timely and accurate updates across