IT support intern

TomTom; Amsterdam; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Personal development budget

Paid learning days

Office and home hybrid option

Setup budget for home office

Birthday holiday

Job summary

TomTom is offering a 6-month on-site IT internship in Amsterdam. You will install and prepare computers for new employees, support users with hardware and software issues, and manage Active Directory accounts. You will work with a global IT team to contribute to TomTom's strategy.

The role requires being a student in IT/CS/engineering, strong English, and collaborative skills. Office location is Amsterdam; the program provides a monthly salary of €1100.

Qualifications

• You are a student in IT/Computer Science/Engineering/Programming or related courses.
• You are fluent in English.
• You have troubleshooting skills and eager to learn.
• Being enrolled in a Dutch university for the entire duration of the internship.
• You have good communication skills and enjoy teamwork.

Responsibilities

• You will install and prepare computers and software for new employees and help provide the best experience.
• You will support TomTom employees in daily hardware or software issues.
• You will perform some user account management (Active Directory).
• You will assist internal customers via face-to-face, mail, phone, and call tracking system.
• You will align with other Support Engineers in regions to participate in the global strategy.

Education

Student in IT/Computer Science/Engineering/Programming or related courses

Tools

Active Directory

Job description

What You’ll Do

• You will install and prepare the computers and software for our new employees and help us provide them with the best experience possible;
• You will also support TomTom employees in daily issues regarding their hardware or software;
• You will be doing some user account management (Active Directory);
• You will also help our internal customers via face-to-face, mail, phone, and call tracking system;
• You will align with other Support Engineers throughout the different regions within the global team to take part in our global strategy.

What You’ll Need

• You are a student in IT/Computer Science/Engineering/Programming or related courses;
• You are fluent in English;
• You have troubleshooting skills and eager to learn;
• Being enrolled in a Dutch university for the entire duration of the internship;
• You have good communication skills and enjoy teamwork.

What Can You Expect From Us

• You will never get bored! You are part of a truly international team that likes to have fun. There is no sense coming to a job every day if you don’t like the people you work with
• This position is fully on-site which means you should be able to come to our Amsterdam office around 5 times a week
• 6 months internship contract with a monthly salary of 1100€ (based on full-time work).
• You work in Amsterdam, an international, vibrant and multi-faceted city that prides itself of a rich cultural heritage, high quality of life and a diverse population.

What We Offer

• A competitive compensation package, of course.
• Time and resources to grow and develop, including a personal development budget and paid leave for learning days, as well as paid access to e-learning resources such as O'Reilly and LinkedIn Learning.
• Time to support life outside of work, with enhanced parental leave plus paid leave to care for loved ones and volunteer in local communities.
• Work flexibility, where TomTom'ers, in agreement with their manager and team, use both the office and home to focus, collaborate, learn and socialize. It’s all about getting the best out of both worlds – we ask TomTom'ers to come to the office two days a week, and the remaining three are free to be worked in either location.
• Improve your home office with a setup budget and get extra support with a monthly allowance.
• Enjoy options to work from your home country and abroad for a set number of days each year, to visit family and friends, or to simply explore the world we’re mapping.
• Take the holidays you want with a competitive holiday plan, plus an extra day off to celebrate your birthday.
• Join annual events like our Hackathon and DevDays to bring your ideas to life with talented teammates from around the world.
• Become a part of our inclusive global culture and have the chance to collaborate with a diverse community – we have over 80 nationalities at TomTom!
• Find out more about our global benefits and enjoy additional local benefits tailored to your location.

Meet your team

We’re Employee IT. We’re on a mission to deliver a seamless user experience for TomTom'ers across. Whether we’re creating solutions to enable collaboration, increase productivity or help people communicate, your work will ensure TomTom'ers are equipped to create the first real-time map. In our team, you’ll help design, develop, deliver, operate and support solutions through a defined set of services, so that we can continue to bring people closer to the world around them.

At TomTom...

You’ll help people find their way in the world. In 2004, TomTom revolutionized how the world moves with the introduction of the first portable navigation device. Now, we intend to do it again by engineering the first-ever real-time map, the smartest and most useful map on the planet.

Work with a team of 3,300+ unique, curious and passionate problem-solvers. Together, we’ll open up a world of possibilities for car manufacturers, enterprises and developers to help people understand and get closer to the world around them.

TomTom is an equal opportunity employer

TomTom is where you can find your place in the world. Every day we welcome, nurture and celebrate differences. Why? Because your uniqueness is what makes you, you. No matter your culture or background, you’ll find your impact at TomTom. Research also shows that sometimes women and underrepresented communities can be hesitant to apply for positions unless they believe they meet 100% of the criteria. If you can relate to this, please know that we’d love to hear from you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.