IT Solutions Support Engineer

Vanderlande; Veghel; On-site; EUR 46,872 - 55,800; Full time

Benefits offered by this job

40 vacation days

Flexible working hours

Hybrid workplace

Health & Wellbeing budget

Commuting allowance

Working from home allowance

Collective pension scheme

On-site health centres

Training facilities

Job summary

A leading logistics automation company is seeking an IT Solutions Support Engineer to ensure seamless operation of smart IT solutions at airports globally. This role involves managing and supporting IT solutions, analyzing complex issues, and providing advanced support in a mission-critical environment. Candidates should possess a degree in Computer Science and knowledge of Linux, Oracle, and Java. The position offers a competitive salary and various benefits, including 40 vacation days and a hybrid working model.

Qualifications

• Foundational understanding of IT infrastructure and software development principles.
• Affinity with IT and Industrial Automation.
• Willing to travel up to 25% of the time.

Responsibilities

• Provide advanced support for the Incident Management process.
• Analyze system and application logs to identify root causes.
• Deploy, configure, and improve IT monitoring tools.

Skills

Linux commands

Oracle PL/SQL

Oracle Databases

Java code

Python scripting

Analytical skills

Communication skills

Education

Professional degree in Computer Science or related

Job description

Job TitleIT Solutions Support Engineer Job Description

Airports IT Solution Support Engineer

Do you thrive in high-stakes environments where technology keeps the world moving? Can you solve complex IT challenges, drive innovation, and support mission‑critical updates with confidence?

J oin us as an IT Solution Support Engineerand become the mastermind behind the seamless operation of our smart IT solutions at airports worldwide. In this role, you'll ensure baggage systems run smoothly, reliably, and efficiently , making a real impact on global travel.

Your position

As a support engineer you are responsible for the management and support of our smart IT Solutions deployed at Airports. The IT solutions include the software that controls the logistical transport of baggage, data analytics solutions, and IT Infrastructure. As a support engineer you are the all‑rounder, who takes the lead in making sure the solutions run and behaves as designed. You will analyze complex issues, propose improvements, and support the deployments of updates in a business‑critical environment. You will have frequent contact with internal and external customers located in every continent of the world.

Department

The Airports IT Services team is part of a n IT Delivery group that is active globally in selling, delivering, and servic ing our IT Solutions at Airports. You will work closely with other members of the team that are active in Sales, Engineering, Project Management and Life Cycle Services.

Your tasks and responsibilities

• Act as a subject matter expert of our IT Solutions and Baggage s ystem b ehavior.
• Provide advanced support for the Incident Management process, resolving complex technical issues efficiently.
• Analyze system and application logs to identify root causes, gather diagnostic data, and support problem resolution.
• Deploy, configure, and improve IT monitoring tools to ensure proactive system health and performance tracking.
• Support activities to update and upgrade business-critical environment s.
• Support and train local support teams to strengthen their capabilities and toolsets.
• Collaborate with internal teams, service desks, and customer stakeholders to continuously improve IT services, standards, and processes.

Your profile

• P rofessional degree in Computer Science, Information Technology, Information Systems, Mathematics, or a related technical discipline
• Foundational understanding of IT infrastructure and software development principles.
• Affinity with IT and Industrial Automation and interest in logistic processes.
• Knowledge and experience with Linux commands, Oracle PL/SQL, Oracle Databases, Java code and Python scripting is a pre.
• A results‑driven professional with a proactive mindset.
• S trong analytical skills and a constructive, critical approach to problem-solving.
• Proactive, pragmatic and hands‑on attitude.
• Strong communication skills with good command of the English language.
• Willing to travel up to 25 % of the time.

What we offer?

This position offers a competitive salary range of € 4. 200 ,- to €5. 0 00,- gross per month (excluding 8% holiday allowance). On top of your fixed salary you’ll receive the following secondary benefits:

• 40 vacation days (20 statutory days and a flexible budget worth 20 days).

• Flexible working hours.

• A hybrid workplace (40% working from home and 60% in the office).

• A Health & Wellbeing budget worth € 300,- per calendar year.

• Commuting allowance, including full reimbursement of travel by public transport.

• Working from home allowance.

• Collective pension scheme and discount on additional health insurance.

• On-site company health centres with a gym, physiotherapists and occupational therapists.

• Vanderlande Academy and training facilities to boost your skills.

• A variety in Vanderlande Network communities and initiatives.

About the team

The APS IT Solution Service team is part of a Module Deployment Group that is active throughout the world in selling, delivering and servicing our IT Solutions at Airports and Parcel customers. You will work closely with other members of the team that are active in Sales, Engineering, Project Management and Life Cycle Services.

Vanderlande is the global market leader for future‑proof logistic process automation at airports and in the parcel market. Furthermore, we are also a leading supplier of process automation solutions for warehouses, which seamlessly integrate innovative systems, intelligent software and life‑cycle services.

At Vanderlande, you can develop your career, satisfy your ambitions, aspire to new heights, while enjoying personal growth and thriving on achievement.

Contact

I f you want to take on this demanding challenge in a dynamic environment, apply now by filling in the application form and upload your resume and motivation letter. For more information contact Ro bin Overweel , Recruiter via Robin.overweel @vanderlande.com.

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.