Internship '27: - Customer Development - Customer Service & Sales Support

Unilever; Rotterdam; On-site; EUR 6,300 - 7,600; Full time

Benefits offered by this job

Internship allowance

Travel reimbursement

Public holidays + extra days off

Wellbeing resources

Coaching

Job summary

Unilever, Rotterdam, is offering a Customer Development Internship designed to build hands-on experience in FMCG commercial planning and execution. You will work closely with Sales, Marketing, Shopper Marketing and Category Management teams to support customer partnerships and drive growth across multiple channels.

You’ll gain exposure to real-world business challenges, develop analytical skills using performance data, and participate in the planning and execution of promotional calendars.

Qualifications

• Currently enrolled in a Dutch university and pursuing a Bachelor’s, Master’s or HBO program.
• Fluent in Dutch and English with good communication skills.
• Strong willingness to learn and take ownership of projects.

Responsibilities

• Support customer partnership development and drive growth across channels and customers.
• Analyze sales, promo and category data to identify trends and opportunities.
• Assist with planning, execution and calendars for promotions and activations.
• Collaborate with Marketing, Shopper Marketing and Sales to support business priorities.
• Contribute to customer presentations, reviews and commercial analyses.

Skills

Dutch+English fluency

Willingness to learn

Analytical mindset

Education

Currently enrolled in a Dutch university (HBO/Bachelor/Master)

Job description

Please note: Due to the regulations regarding working rights, we are only considering applicants enrolled in a Dutch University. Grow with confidence. Create with impact At Unilever, you'll have the opportunity to contribute to the people, products, technologies and operations behind some of the world's most recognised consumer brands such as Dove, Vaseline, and Rexona, just to name a few! Working in a global business that reaches 3.4 billion people every day, you'll help tackle real challenges across technology, innovation, sustainability and beyond - while gaining first-hand insight into how ideas become products at scale. Along the way, you'll take ownership of meaningful work and build practical skills through hands-on experience in a fast-paced, international environment. You’ll be part of an amazing team of peers and leaders who will inspire you, motivate you and support you in becoming brilliant at what you do. Whether you're looking to deepen your expertise, explore future career paths, or expand your professional network, this internship is designed to help you grow with confidence. You'll leave with valuable experience, stronger business acumen, and a clearer understanding of how your talents can make a difference.

By the end of this internship, you’ll have:

• Contributed to tackling real business challenges
• Built practical skills through hands-on experience and collaboration
• Gained exposure to different functions, teams and ways of working
• Expanded your professional network across Unilever
• Developed a broader understanding of innovation and business at scale
• Added valuable experience with a globally recognized employer

Day-to-Day Responsibilities

As a Customer Development Intern at Unilever, you will support the teams responsible for building strong customer partnerships and driving business growth across a variety of channels and customers. Working at the intersection of Sales, Marketing, Shopper Marketing and Category Management, you will help bring commercial plans to life while developing a strong understanding of the FMCG industry and retailer dynamics. Depending on the team and business priorities, your responsibilities may include:

• Supporting the planning and execution of promotional, activation and commercial initiatives across key customer accounts and channels.
• Analyzing sales, promotional, customer and category performance data to identify trends, opportunities and recommendations.
• Contributing to the development and execution of annual promotional and activation calendars.
• Supporting innovation launches and evaluating their commercial performance and impact.
• Assisting with customer presentations, business reviews and the preparation of commercial reports and analyses.
• Collaborating with Marketing, Shopper Marketing, Category Management, Supply Chain and Customer Development teams to support business priorities.
• Monitoring in-store and online execution of campaigns and activations, helping ensure successful implementation and shopper engagement.
• Supporting account management activities, including stakeholder coordination, project tracking and customer communications.
• Conducting market, customer and competitor analyses to help identify growth opportunities and support commercial decision‑making.
• Assisting with operational and administrative activities that contribute to the smooth execution of customer plans and projects.

What You’ll Learn

During this internship, you will have the opportunity to:

• Develop a strong understanding of how commercial strategies are translated into customer and shopper execution.
• Gain insight into the relationship between manufacturers, retailers and customers within a leading FMCG organization.
• Build analytical skills by working with sales, promotional, customer and category performance data.
• Learn how promotional campaigns, activations and innovation launches are planned, executed and evaluated.
• Strengthen project management and stakeholder management capabilities by collaborating with both internal and external partners.
• Gain exposure to multiple commercial functions, including Customer Development, Shopper Marketing, Category Management, Marketing and Sales.
• Develop practical business skills in customer management, commercial planning and performance analysis.
• Take ownership of meaningful projects that directly contribute to business growth and customer success.

What we’re looking for

• Available for 5-6 months starting February-March 2027 (minimum 32-40 hours per week)
• Currently enrolled in a (HBO) Dutch university, Bachelor's program (3rd or 4th year) or a Master's program
• Eager to learn, challenge yourself, and take ownership of impactful projects
• Available to work on site 2-3 days a week at our Rotterdam Office
• Fluency in Dutch and English

What's in it for you?

• €625 gross internship allowance per month
• Travel reimbursement if you do not have a student travel card
• Public Holidays + additional days off
• Access to (mental) health and wellbeing resources
• On-the-job coaching, regular feedback and support from experienced colleagues

Kindly note that due to the high volume of applications, the recruitment process is spread out over many months.

We've been pioneers, innovators and future-makers for over 120 years.