Integrated Operational Risk & Operations Subject Matter Expert (SME) | Enablon

Wolters Kluwer - Financial Services Solutions; Alphen aan den Rijn; Hybrid; EUR 90,000 - 140,000; Full time

Benefits offered by this job

Flexible, hybrid work setup

Laptop and mobile phone

Travel opportunities

Engaged, diverse team

Culture that celebrates diversity

Job summary

Wolters Kluwer - Enablon is seeking an Integrated Operational Risk & Operations SME to join a cross-functional product team. You will translate real-world operational practices into scalable software solutions, working with Product Management, Engineering, and customers to validate operational needs and risk-driven requirements.

In this role, you will contribute to risk models, regulatory alignment, and best practices.

Qualifications

• Deep experience in high-hazard or operationally complex industries (Oil & Gas, Chemicals, Utilities, Mining, Energy, Manufacturing, or similar).
• Strong operational credibility from direct involvement in operational risk management and field operations environments.
• Experience leading or supporting enterprise risk improvement initiatives or operational excellence programs.

Responsibilities

• Partner with Product Managers and Engineering teams through discovery, design, development, validation, and release activities.
• Participate in customer workshops and design-partner engagements to understand workflows and decision-making processes.
• Define and validate operational risk models, decision frameworks, evidence requirements, and business rules.
• Provide SME across operational risk, process safety, control management, and execution disciplines.

Skills

Industry Expertise

Domain Knowledge

Professional Skills

Job description

Integrated Operational Risk & Operations Subject Matter Expert (SME) | Enablon

Join our team at Enablon as an Integrated Operational Risk & Operations Subject Matter Expert (SME) and bring deep operational and risk management expertise to the development of next‑generation enterprise software solutions. In this role, you will work as an embedded member of a cross‑functional product team, partnering closely with Product Management, Engineering, and customers to ensure solutions reflect real‑world operational practices, risk management principles, and decision‑making requirements. Your industry expertise will help shape product capabilities, validate customer needs, and translate complex operational challenges into scalable software solutions.

Responsibilities

• Partner with Product Managers and Engineering teams throughout discovery, design, development, validation, and release activities.
• Participate in customer workshops, interviews, and design‑partner engagements to understand operational workflows and decision‑making processes.
• Define and validate operational risk models, decision frameworks, evidence requirements, and business rules.
• Provide subject matter expertise across operational risk, process safety, control management, and operational execution disciplines.
• Evaluate and challenge proposed product capabilities to ensure operational validity and industry relevance.
• Support the creation of requirements, specifications, process models, and domain documentation.
• Contribute to the development of industry best practices, methodologies, and knowledge assets.
• Help identify emerging market needs, regulatory trends, and industry challenges that may influence product direction.
• Validate customer use cases and business outcomes through ongoing collaboration with product and customer teams.
• Act as a trusted advisor to Product and Engineering teams on operational risk and operational excellence topics.

Skills & Experience

• Industry Expertise:
  • Deep experience in high‑hazard or operationally complex industries such as Oil & Gas, Chemicals, Utilities, Mining, Energy, Manufacturing, or similar sectors.
  • Strong operational credibility gained through direct involvement in operational risk management and field operations environments.
  • Experience leading or supporting enterprise risk improvement initiatives, risk campaigns, or operational excellence programs.
• Domain Knowledge:
  • Strong understanding of Operational Risk Management (ORM).
  • Experience with Process Safety Management (PSM).
  • Deep knowledge of Control of Work, Permit to Work, and operational execution processes.
  • Familiarity with SIMOPS, Barrier Management, critical controls, and risk registers.
  • Understanding of how operational decisions are influenced by risk, controls, barriers, and performance objectives.
  • Exposure to maintenance, reliability, asset integrity, or work management processes is preferred.
• Professional Skills:
  • Strong analytical and problem‑solving capabilities.
  • Ability to translate operational practices into structured business requirements and product capabilities.
  • Skilled at communicating with frontline users, operational leaders, and senior stakeholders.
  • Able to challenge assumptions constructively and influence decision‑making through evidence‑based reasoning.
  • Capable of working effectively in ambiguous and evolving environments.
  • Strong collaboration skills and ability to operate as a peer partner within cross‑functional teams.

Working Model

Full‑time role embedded within a product development team. Active participation in ongoing product discovery, design, validation, and development activities. Daily collaboration with Product Management and Engineering rather than operating as a periodic reviewer or consultant. Regular participation in customer engagements, design reviews, and validation activities. Shared accountability for ensuring solutions align with operational realities, customer needs, and business outcomes. Constructive challenge and evidence‑based decision‑making are encouraged as part of normal team operations.

Preferred Qualifications

• 10+ years of operational, risk, process safety, or operations management experience.
• Experience implementing or using enterprise software supporting operational risk, process safety, control management, or operational excellence.
• Demonstrated ability to bridge operational expertise with technology and product development teams.

What do we offer?

• a flexible, hybrid work setup
• laptop and mobile phone
• opportunities to travel regularly
• an engaged, diverse, and quality driven team
• a culture that celebrates diversity and values talent

About Wolters Kluwer and Enablon

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most.

Enablon is the name of our software package for EHS, Risk and Compliance Management. We deliver the industry’s most comprehensive enterprise EHS platform, combining advanced technology, expert content, and professional services to help large and complex organizations manage risk, ensure compliance, and drive continuous operational improvement.

As part of the Enablon team, you will work with an industry‑leading product alongside highly skilled professionals who are passionate about delivering exceptional value to our clients. Our partners are oftentimes multinational companies all over the world that have to deal with health and safety risks. You can find more information on Enablon | Wolters Kluwer.

At WoltersKluwer, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics.

At WoltersKluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well‑being are important to us. Our well‑being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well‑being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well‑being.

We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

WoltersKluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our solutions are designed to deliver impact when it matters most, especially in high‑stakes environments where accuracy and trust are essential. With a nearly 190‑year legacy, WoltersKluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.