HR Officer (Staff Matters)

European Medicines Agency

Amsterdam

On-site

EUR 43,000 - 52,000

Full time

22 hours ago

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Benefits offered by this job

Relocation assistance

Excellent health insurance scheme

Retirement Pension Plan

Education allowances

Expatriation privileges

Job summary

The European Medicines Agency in Amsterdam, Netherlands, seeks an HR Officer (Staff Matters) to deliver HR strategic objectives and support change management within Staff Matters. You will manage benefits processing, sickness absence, and policy updates, ensuring compliance with EU Staff Regulations and Financial Regulations.

This role includes coordinating HR data, developing new automation initiatives, liaising with internal and external stakeholders, and contributing to budget and workforce

Qualifications

University studies of at least three years attested by a diploma.
At least 2 years of professional experience related to duties outlined in this vacancy notice.
Fluency in English (C1) and knowledge of another official EU language (B2).

Responsibilities

Deliver HR processes and policies, digitalisation and automation in HR Staff Matters.
Coordinate with stakeholders and communicate with staff on HR matters.
Manage staff benefits administratively, respond to staff queries, apply EU Staff Regulations.
Prepare statistics and analyze trends to support HR management and budgeting.
Support HR processing strategies, projects and initiatives within areas of expertise.

Skills

HR processes

Staff benefits

Stakeholder liaison

Data analysis

EU Staff Regulations

Education

University studies (3+ years)

Job description

Type of position: Contract agent

Job Type: 06 November 2026 at 23:59 CET

Job grade: FGIV

Internal/inter-agency job grade: FGIV

Selection procedure reference: EMA/CA/11510

Job title: HR Officer (Staff Matters)

Talent Pool: FGIV Human Resources

Deadline for applications: 06 November 2026 at 23:59 CET

Salary: 4249,97 Euro (including local weighting) [1] plus benefits (see calculators on the right) (based on a fulltime contract (40hrs/week))

Location: EMA Amsterdam; Netherlands (NL) (relocation to take up duties is mandatory)

About This Position

EMA is looking for an HR Officer (Staff Matters Service) responsible for delivering HR strategic objectives, ensuring the effective execution of projects, and supporting change management initiatives within the relevant areas of expertise.

The HR Officer will be responsible for HR deliverables in the area of managing and processing of staff benefits, administratively managing sickness absence and occupational health matters and support process improvements and digitalisation/automation of specific HR processes in Staff Matters.

The main tasks and responsibilities include, among others, conceptualising and improving HR processes and policies, cooperation and coordination with relevant stakeholders, and communication/publication to staff.

The role also includes operational and financial responsibilities, including the implementation of the provisions of the EU Staff Regulations, their implementing rules, and the Financial Regulations.

In This Position You Will

Support the review and revision of HR processes and policies, digitalisation and automation solutions, including coordination within the Service with the relevant stakeholders in accordance with the priorities of the Service;
Be responsible for delivery of operational activities relevant to the area of expertise, i.e. processing of staff benefits, operationally/administratively, responding to staff queries, applying the EU Staff Regulations and its implementing provisions, prepare statistics and analyse trends to support the Agency’s HR management with adequate procedures and policies within the regulatory framework, support budget and workforce planning;
Support the delivery of HR processing, strategies, related projects and initiatives and the development of the HR operational programme within the areas of expertise; Liaise and work with relevant internal and external stakeholders on HR related matters;
Be responsible for operational delivery of HR staff benefits in a result orientated and compliant way and within the parameters of the legal framework;
Update and maintain of the relevant HR databases and records accordingly and in line with the applicable standards;
Coordinate and manage ad-hoc requests, such as creation of workflows, analysis, reporting and ensure that the associated communication activities are in place;
Support and contribute to the identification of efficiency gains, new HR initiatives, trends and innovations where appropriate.

Eligibility Criteria

To be eligible for consideration for this position, you are required to meet the following general and specific eligibility conditions:

General Conditions

Enjoy full rights as a citizen of a European Union Member State, Iceland, Liechtenstein, or Norway;
Have a thorough knowledge of English (at least level C1) and a satisfactory knowledge of another official language of the European Union (at least level B2);
Have fulfilled any obligations imposed by applicable laws concerning military service.

Specific Condition

A level of education which corresponds to completed university studies of at least three years attested by a diploma that must have been obtained by the closing date of this vacancy notice.

General Condition 1 and Specific Condition 1 will be verified firstly based on the application form and then you will be required to provide documentary evidence at the interview stage. Failure to present these documents may result in the disqualification from the selection procedure.

Only eligible candidates will be assessed by the Selection Committee.

Experience

You Need to Have:

At least 2 years of professional experience related to duties and responsibilities outlined in this vacancy notice.

Skills And Knowledge

Knowledge of HR regulatory frameworks, in the public and/or private sector, HR digitalisation and automation, continuous improvements in processes and communication, improved partnerships and customer service.

Sub-family Competencies

Administrative excellence Intermediate

Human resources expertise Intermediate

Applied knowledge Intermediate

Grade Competencies

Adaptability and agility Intermediate

Coping with pressures and setbacks Intermediate

Analysing and problem solving Intermediate

Core Competencies

Ethics and integrity Intermediate

Team collaboration Intermediate

Customer centricity Intermediate

Results orientation Intermediate

Communication Intermediate

Cross-cultural sensitivity Intermediate

Continuous learning and self-development Basic

The assessment of competencies forms an important part of this selection process. EMA therefore advises you to refer to its Competency Framework for more information on the definitions of these competencies and their associated levels.

Nice to Have

In conceptualising HR concepts and policies,;
In using and implementing digital tools;
In EU Staff Regulations;
In working within an EU or national regulatory body;
In working in a public administration or HR department and establishing and processing employment contracts and benefits for staff;
In conceptualising ERP solutions for HR processes.

Certificates

Certificate/Degree in HR (e.g. CIPD or similar HR degree), Administration, Economics, Sociology, Social science, Law, Psychology, History and other similar areas.

Selection Procedure Timelines

Deadline for applications: 06 November 2026 at 23:59 CET

Preliminary Assessments: estimated for early December 2026

Final assessments: estimated for: mid December 2026 or early January 2027

Decision expected: estimated for: max January 2027

Selection process: Only eligible candidates (see eligibility criteria) will be assessed by the Selection Committee.

Suitability and qualifications of eligible candidates will be assessed against the assessment criteria and competencies in different steps of the selection procedure.

Note

Candidates who fail any assessment linked to any Need to Have requirement, Sub-family competencies, Grade specific competencies and Core Competencies at any stage of the process are disqualified, despite getting points on other criteria.

Shortlisting

In order to allow the Selection Committee to carry out an objective assessment of all candidates in a structured way, as part of their application, all candidates must answer the pre-defined set of questions based on Need to have criteria and sub-family competences.

The Selection Committee will therefore assess eligible candidates using the information provided in the responses to those questions and in their application. When answering a question, you should include all relevant information, even if it is already mentioned in other sections of your application form.

To carry out this assessment, each of your responses will be awarded points (0 to 10). The points are added up to identify those candidates whose profiles best match the duties to be performed as advertised in the vacancy notice.

Only the candidates with the highest total marks at the shortlisting stage will progress to the next stage. The Selection Committee will decide to limit the number of candidates invited to the next stages. Please consult the Careers at EMA - Guidance on selection and recruitment (table on section 1.3.6 Preliminary and final assessments) for an overview of the thresholds.

Assessments

Next steps of selection will include a preliminary assessment. Most assessments will be conducted remotely (i.e. Webex/Teams, remote test, presentation etc.). All assessments are based on the assessment criteria listed in this vacancy notice.

Shortlisted candidates will participate in personality assessments (e.g. SHL occupational personality questionnaire OPQ32) to assess their Core Competencies (pass score is 26 out of 100 points and above). In addition, selected Core Competencies may be assessed throughout the process.

Additional assessments, such as cognitive (e.g. deductive reasoning) assessments might also be foreseen as part of the selection process. Furthermore, motivation and overall fit for the job and knowledge of EU relevant to role may be assessed.

Reserve list and/or job offers

The aim of this selection procedure is to create a reserve list of qualified and suitable candidates. Each candidate having reached the final step of the selection procedure will be notified via e‑mail whether she/he has been placed on the reserve list, and relevant Talent Pool. Candidates should note that the placement on a reserve list and/or Talent Pool does not guarantee an employment offer.

We strongly encourage that candidates do not apply for the vacancies that are at the same grade and the same subfamily as the Talent Pool they have been placed on, as this will not improve their chances of being considered for a vacant post within the Agency.

When a vacancy becomes available, candidates on the reserve list may be contacted for an additional interview.

More information about selection and recruitment (including administrative complaint procedure) at the EMA is available at our careers website.

Conditions of employment

In principle, the Agency offers a five-year renewable contract. Contracts of a shorter duration may be offered to the candidates.

The successful candidate will be required to relocate to the Netherlands to take up duties.

[1] The local weighting adjusts salaries to the cost of living in the Netherlands compared to Brussels. The current weighting for the EMA's location in Amsterdam, the Netherlands, is 113.2. Please consult the Eurostat and Commission websites for more information on weightings.

Join us to work for every patient in Europe!

Who we are?

Serving a population of 500 million citizens, we promote and protect public animal health in EU Member States, as well as the countries of the European Economic Area, by ensuring that all medicines available on the EU market are safe, effective and of high quality.

What do we offer?

Meaningful work contributing to protecting the health of every individual and animal in Europe within multinational, multidisciplinary team
Development opportunities (e.g. internal mobility, mentoring, peer coaching, career reflection programme, etc.)
Work-life balance (flexible working arrangements, teleworking, generous annual leave plus official holidays)

Benefits

In principle, initial 5 year renewable contract with competitive monthly national tax-free salary and household & children’s allowances (where applicable).
Privileges including expatriation (for expatriate staff) and education allowances (where appropriate) and additional home leave.
Relocation assistance.
Excellent health insurance scheme and social benefits.
Retirement Pension Plan.

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