Group Content Manager

Stage Entertainment Operations B.V.

Amsterdam

Hybrid

EUR 70,000 - 90,000

Full time

5 days ago

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Benefits offered by this job

25 days annual leave

Pension scheme

Travel allowance

Hybrid working with 3 days in the офис

Remote work option for 2 weeks

Training and development opportunities

Competitive salary

Job summary

Stage Entertainment Operations B.V. is seeking a proactive Content Operations expert to own and improve the group-wide CMS framework and ensure consistent, high-quality content across all markets.

You will train local teams, provide guidance on templates and components, and work closely with Product, UX, Brand and Marketing to translate requirements into practical system improvements. The role emphasizes scalable content governance, documentation, and processes, with a focus on enabling local

Qualifications

5+ years of experience in content management, content strategy, editorial or digital content.
Bachelor’s or master’s degree in communications, marketing, media, journalism, content management or related field.
Experience with component-based CMS platforms within an E‑Commerce or digital environment.
Strong stakeholder management across Product, Brand, Marketing and local market teams.
Experience creating training materials, documentation and best practices for teams.
Fluent in English; Dutch is a plus.

Responsibilities

Develop and improve the group-wide CMS framework and content governance across markets.
Act as the primary contact for local Content Managers on CMS questions and guidance.
Train local teams on CMS best practices, publishing processes and new features.
Collaborate with Website Product, UX, Brand and Marketing to drive CMS improvements.
Document CMS usage, publishing processes and drive time-to-market improvements.

Skills

Content management

Content strategy

Editorial

Digital content

Stakeholder management

Training materials

Education

Bachelor’s or Master’s in communications/marketing/media/journalism/content management

Tools

CMS platforms

Job description

TOUCHING HEARTS CREATING MEMORIES

We are a leading global theatre production company producing musical productions across Europe, with 16 theatres located in the Netherlands, Germany, Spain, France and Italy, plus offices in the UK. We bring some of the world’s best-known musical productions to the stage, developed by international partners and their creative teams, including Disney’s The Lion King, MJ the Musical and Moulin Rouge! The Musical. We also create our own original productions, such as Anastasia and TINA– The Tina Turner Musical, and share them worldwide through tours and licensing. We also have our own in‑house ticketing system, ensuring a seamless customer experience. With around 2,000 employees, we are committed to exceptional shows and a welcoming experience for all. If you want to be part of a creative, dynamic team that brings the magic of theatre to life worldwide, we’d love to hear from you!

Specific responsibilities

CMS & Content Framework Ownership

Develop, maintain and continuously improve the group-wide framework for CMS usage, website components and content management across all Stage Entertainment markets. Establish clear standards, guidelines and best practices that enable local content teams to work efficiently and consistently. Create scalable content governance processes that support both current and future business needs. Ensure content structures, templates and component usage remain aligned across markets.

Content Operations & Enablement

Act as the primary point of contact for local Content Managers regarding CMS, content and component-related questions. Provide expert guidance on how existing components and templates should be used and when new functionality is required. Train and onboard local teams on CMS best practices, publishing processes and newly released capabilities. Enable local teams to become increasingly self-sufficient through clear documentation, training and support.

Cross-Functional Collaboration

Partner closely with the Website Product team to translate local content requirements into product improvements and roadmap priorities. Work with UX, Product and Development teams to identify opportunities for improving the CMS and component library. Collaborate with local Commercial and Marketing teams to understand business needs and content challenges. Act as the bridge between local market requirements and central platform development.

Brand & Content Governance

Partner with the head of international brand management and the international marketing manager to ensure content across all markets aligns with brand guidelines and campaign objectives. Promote consistency in customer experience, messaging and content presentation across digital touchpoints. Translate brand and campaign requirements into practical content standards and publishing guidelines. Support the continuous evolution of content quality and governance across the organization.

Documentation, Shop Setup & Continuous Improvement

Own and maintain comprehensive documentation covering CMS usage, content standards, website components and content publishing processes. Support the setup of new shops by providing guidance, documentation and proven implementation frameworks. Identify recurring challenges, inefficiencies and gaps in existing capabilities and proactively recommend improvements. Drive continuous optimisation of content operations, reducing complexity and accelerating time to market across markets.

Qualifications and experience

We’re looking for a proactive content operations expert who combines strong stakeholder management with a structured and scalable mindset. You bring 5+ years of relevant professional experience in content management, content strategy, editorial or digital content, preferably within leisure, entertainment, travel or related industries. Bachelor’s or master’s degree in communications, marketing, media, journalism, content management or a related field. Proven experience working with component-based CMS platforms within an E‑Commerce or digital environment. Strong stakeholder management skills and the ability to work effectively across Product, Brand, Marketing and local market teams. A structured and scalable mindset capable of translating local needs into group-wide standards, frameworks and processes. Experience in creating training materials, documentation and best practices that enable teams to work independently. Strong communication skills and the ability to explain complex systems and processes in a practical and accessible way. Experience supporting multi‑market content operations is highly desirable. Fluent in English, Dutch is a plus. Nice to have: experience with ticketing or E‑Commerce platforms, setting up B2C/B2B shops, or a background in content operations, CMS administration or design systems.

What does Stage Entertainment offer?