Global Healthcare Competency Development Lead

Danone; Hoofddorp; Hybrid; EUR 90,000 - 140,000; Full time

Benefits offered by this job

Pension

Health care allowance

Gym membership discount

Training opportunities

Job summary

Danone is seeking a Global Healthcare Competency Development Lead to drive the capability agenda for healthcare medical representatives worldwide. You will translate strategy into clear competency standards and scalable learning solutions across Global, Zone and CBU teams.

You will shape multi-year roadmaps, define standards, and orchestrate SMEs to deliver playbooks, e-learning and tools. Fluency in English and 10+ years in healthcare education or capability development are desired, with strong

Qualifications

• Bachelor’s or Master’s degree in Healthcare, Pharmacy, Business, HR, or Learning & Development.
• 10+ years’ experience in healthcare field force, medical sales or capability development.
• Proven design, deployment and evaluation of learning solutions across markets.
• Strong understanding of medical representative roles, selling skills and manager enablement.
• Ability to translate strategy into pragmatic standards and scalable solutions.
• Strong project leadership, facilitation and influencing skills in a global matrix.
• Customer-focused and collaborative with stakeholder prioritization.

Responsibilities

• Shape and maintain a multi-year Healthcare field force competency roadmap.
• Define role-based competency standards and global learning principles.
• Lead worldwide skills assessment and translate gaps into priorities.
• Coordinate SMEs to create playbooks, e-learning, tools and assets.
• Embed evolving skills like omnichannel and AI-enabled practice.
• Partner with L&D leads to adapt locally and drive adoption.
• Lead the global Healthcare L&D network for best-practice sharing.
• Define and monitor learning KPIs for proficiency and business impact.

Skills

Leadership

Healthcare expertise

Learning & Development

Omnichannel engagement

Adult learning principles

Stakeholder management

Strategic thinking

English fluency

Education

Bachelor’s or Master’s degree in Healthcare-related field

Job description

About The Job

As Global Healthcare Competency Development Lead, you will lead the global capability agenda for Healthcare medical representatives. You will translate Field Force 2030, category strategies, DanSkills and transformation priorities into clear competency standards, targeted development priorities and scalable learning solutions. Working across Global, Zone and CBU teams, you will strengthen field force capabilities, support the evolution of medical representative roles and ensure learning translates into sustained behaviour change and measurable business impact.

Key accountabilities

• Capability strategy: Shape and maintain a prioritised, multi-year Healthcare field force competency roadmap aligned with business and category needs.
• Standards and frameworks: Define role-based competency standards, assessment approaches and global learning principles, aligned with DanSkills and adaptable to local needs.
• Diagnosis and prioritisation: Lead the worldwide medical representative skills assessment, analyse capability gaps and translate insights into Global, Zone and CBU development priorities.
• Scalable solutions: Orchestrate subject-matter experts to create high-quality playbooks, e-learning, toolkits, simulations and reusable learning assets.
• Future capabilities: Embed evolving skills—including therapeutic-area expertise, omnichannel engagement, Next Best Action and AI-enabled practice—into the Field Force 2030 framework.
• Deployment and adoption: Partner with Zone and CBU L&D leads to support local adaptation, manager activation and effective implementation.
• Community leadership: Lead the global Healthcare L&D network, enabling best-practice sharing, cross-market collaboration and reuse of strong local solutions.
• Impact: Define and monitor learning KPIs covering proficiency, behaviour adoption and relevant business indicators, continuously improving the portfolio.

About You

• Bachelor’s or Master’s degree in Healthcare Nutrition, Pharmacy, Business, Human Resources, Learning & Development or a related field.
• 10+ years’ relevant experience in Healthcare field force, medical sales, commercial excellence, omnichannel engagement or capability development.
• Proven experience designing, deploying and evaluating functional learning solutions across multiple markets.
• Strong understanding of medical representative roles, selling skills, manager enablement and adult learning principles.
• Ability to translate strategy and complex business needs into pragmatic standards, roadmaps and scalable solutions.
• Strong project leadership, facilitation and influencing skills, with the ability to work effectively in a global matrix.
• Customer-focused, collaborative and comfortable constructively challenging stakeholders to prioritise the highest-value outcomes.
• Fluent in English; additional languages and cross-cultural experience are an advantage.

About Us

At Danone we are committed to our mission “bringing health, through food to as many people as possible”. Working together to make sure that our brands, like Hipro, Nutricia, Alpro, Activia, Nutrilon and Evian, create real benefits for people, communities and the planet. You will be part of one of the largest Certified B Corps™ in the world. Being B Corp means to be part of a select movement of companies verified to be meeting the highest standards of social and environmental criteria and using business as a force for good. One Planet. One Health

We offer

All Danoners receive a complete package of benefits. This includes a competitive salary and yearly bonus, a premium free pension, 30 days of annual leave (with the opportunity to purchase more) and you will receive a monthly health care allowance. In addition, you can get discount on your gym membership, and we offer initiatives focused on nutrition, physical, and mental health. We provide continuous learning opportunities through workshops, online courses and training sessions.

In the Netherlands we also offer a hybrid working environment which enables each team to meet our people's desire for flexibility. You can work from one of our People Hubs in Hoofddorp, Utrecht and Rijswijk or you can work from home.

We put people at the center of everything we do. Bring your unique perspective, ambitions and ideas to the table – the impact you could make might surprise you. We are committed to embrace diversity, nurturing an inclusive workplace where every individual is valued; Diversity, Equity, and Inclusion (DEI) is deeply embedded in Danone's DNA.

* all applications will be considered for a vacancy without discrimination based on ethnicity, color, religion, sex, sexual orientation, gender identity, nationality, disability, or any other protected status.