Functional SCM Application Management Consultant (AX 2009/2012)

Belmont Lavan; Arnhem; On-site; EUR 60,000 - 80,000; Full time

Job summary

An IT consulting firm in Arnhem is looking for a Functional SCM Application Management Consultant with expertise in Microsoft Dynamics AX 2009 and AX 2012. The ideal candidate will manage and enhance SCM modules, ensuring optimal system performance and process improvement. Responsibilities include translating business needs into functional specs, troubleshooting, and collaborating with cross-functional teams. Candidates must have at least 5 years of experience and professional-level Dutch proficiency. This is a full-time position offering a mid-senior level role in Information Technology.

Qualifications

• 5+ years of experience as a Functional Consultant or Application Manager in SCM modules.
• Hands-on experience with Dynamics AX 2009/2012 for configuration and support.
• Understanding of supply chain processes in medium-to-large enterprises.

Responsibilities

• Support and enhance SCM modules in Dynamics AX 2009/2012.
• Translate business requirements into functional specifications.
• Conduct system testing and training sessions for users.
• Collaborate with technical teams and stakeholders.

Skills

Microsoft Dynamics AX 2009

Microsoft Dynamics AX 2012

End-to-end supply chain processes

Functional analysis

Incident management

ITIL-based environments

Analytical skills

Communication skills

Problem-solving skills

Professional-level Dutch proficiency

Job description

Functional SCM Application Management Consultant (AX 2009/2012)

We are seeking an experienced Functional Supply Chain Management (SCM) Application Management Consultant with strong expertise in Microsoft Dynamics AX 2009 and AX 2012. You will be responsible for supporting, enhancing, and optimising SCM modules across a complex business environment, ensuring stable system performance and continuous improvement of supply chain processes.

Key Responsibilities

• Provide functional application management, support, and consultancy across SCM modules in Dynamics AX 2009/2012.
• Analyse business requirements and translate them into functional specifications and system configurations.
• Lead and support functional improvements, system enhancements, and upgrade activities.
• Troubleshoot and resolve incidents, ensuring minimal disruption to business operations.
• Collaborate closely with technical teams, developers, and cross‑functional stakeholders to deliver robust solutions.
• Conduct system testing (SIT/UAT), training sessions, and documentation for business users.
• Support the transition from legacy AX versions to modern Dynamics platforms where applicable.
• Ensure compliance with internal governance, change management procedures, and best‑practice methodologies.

Requirements

• Minimum 5+ years of experience as a Functional Consultant or Application Manager within SCM modules.
• Strong, hands‑on experience with Microsoft Dynamics AX 2009 and AX 2012 (functional configuration, support, process design).
• Solid understanding of end‑to‑end supply chain processes in medium‑to‑large enterprises.
• Experience with incident management, service delivery, and working within ITIL‑based environments.
• Ability to perform detailed functional analysis and produce high‑quality documentation.
• Proven experience working with cross‑border teams and multicultural stakeholders.
• Professional‑level Dutch proficiency (written and spoken) is mandatory due to stakeholder and user communication requirements.
• Excellent analytical, communication, and problem‑solving skills.

Desirable

• Exposure to Dynamics 365 Finance & Operations (F&O) is an advantage.
• Experience working in manufacturing, logistics, or retail industries.
• Understanding of integrations, interfaces, and data migration processes.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

IT Services and IT Consulting

Location: Arnhem, Gelderland, Netherlands