Front Office Intern

Hotelprofessionals - ID Aparthotel; Amsterdam; On-site; EUR 4,500 - 7,800; Full time

Benefits offered by this job

Intern Allowance

Personal Growth

Refer-a-friend bonus

Self-Care Day

OpenUp platform

Gym & sauna access

Employee hotel/restaurant rates

Team events

Job summary

The July BOAT&CO in Amsterdam zoekt een enthousiaste Front Office stagiair voor een fulltime positie in een dynamische, hospitality-gedreven omgeving. Je verwelkomt gasten, zorgt voor check-ins en denkt mee over speciale attenties om gasten een onvergetelijk verblijf te geven.

In dit team werk je met het reserveringssysteem Mews en geef je lokale tips. Je bouwt een band op met gasten die langer verblijven en levert een bijdrage aan een warme, gastvrije sfeer.

Qualifications

• Geen minimale opleiding vereist.
• Beheersing van Engels.
• Gastvrijheid en servicegerichtheid.

Responsibilities

• Jouw dienst begint met een overdracht van collega's en het bedenken van verrassingen voor gasten.
• Je checkt gasten in het reserveringssysteem (Mews) en geeft aanbevelingen in Amsterdam.
• Je bouwt een persoonlijke band op met gasten die langer verblijven.

Skills

Engels

Nederlands

Gastvrijheid

Communicatie

Tools

Mews

Job description

Looking for a challenging internship in a growing company with a passion for hospitality and service? Our Front-Office internship might be the perfect fit for you! We're in search of a full-time Front Office intern for our The July BOAT&CO location in Amsterdam.

The July BOAT&CO

With 82 flats decorated by Martin Brudnizki Design Studio, The July BOAT&CO is setting course to become a hotel to which (inter)national guests keep returning. All flats have luxuriously equipped kitchens, living and working areas. The rooms also reflect Amsterdam's Houthaven; some even literally. Like the penthouse with insane views over the IJ River. The rest of our hotel is just as complete. From the atrium to the terrace and from the spa to the restaurant: everywhere The July BOAT&CO combines international design with Amsterdam charm and hospitality. Which we are also proud of: The July BOAT&CO has a first-class sustainability certificate. Nicely in the style of Houthaven, a 100% climate-neutral neighbourhood.

The internship

We'd love to take you through a day in the life of a Front Office intern. Your shift begins with a handover from your colleagues, where you brainstorm creative ways to surprise this week's arriving guests. For instance, a colleague just delivered a birthday cake to a guest, and the Italian newspaper has arrived for our long-term resident; you promptly take it to their room: Grazie!

While you continue preparing for your shift in our reservation system, Mews, the first guests begin checking in. With your extensive knowledge of Amsterdam, you provide guests with precise recommendations on what to do and where to find that delightful bakery. You truly take care of our guests from A to Z. Given that our guests stay with us for extended periods, you also develop a special bond with them.

Do you recognize yourself in the following?

• You're a natural host. Anticipating needs is second nature to you
• Your vibrant personality is ready to shine
• You possess excellent communication skills, both in English and Dutch
• You excel independently but also thrive as a team player
• Amsterdam is your playground, with the latest hotspots tried and tested

What's in it for you?

In our flat organization, within an informal working atmosphere, your ideas are highly valued.

• Intern Allowance
• Personal Growth: In our company we want to invest in your personal and professional growth by personalized training opportunities, to unleash your professional potential!
• Refer-a-friend bonus! Also for open trainee positions.
• Me-Time/Community Day: Enjoy a dedicated day for self-care and another day of community engagement
• OpenUp: An online platform with all sorts of resources to enhance your mental well-being both at work and at home
• Boost your Health with Padel, Personal trainer sessions, Free Gym & sauna access, sport events & workshops - We've got it all covered!
• Hotel & restaurant perks: Enjoy daily closing drinks, exclusive employee rates for stays at or hotels and a Friends & Family Rate, so you can share the joy with your loved ones. Besides our own locations we also offer the "Hotel Employee Rate", where you can explore the world with discount rates for other hotels
• Team drinks, events & outings to (never) forget!

Dienstverband: stage

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: stage