Front End Leader: Customer Experience & Store Ops

Brookshire Grocery Company; Alblasserdam; On-site; EUR 57,000 - 78,000; Full time

Benefits offered by this job

Wellness benefits

401(k) matching

Paid time off

Employee discounts

Educational scholarships

Job summary

Ideal candidates bring an associate degree or equivalent experience, strong leadership, and a proven ability to multi-task in a fast-paced retail environment. The role requires flexibility for varied shifts and a commitment to safety and service excellence.

Qualifications

• Associates Degree in related field and two+ years of related experience, or equivalent combination.
• Strong knowledge of front-end operations and store office processes.

Responsibilities

• Interviewing, hiring, training, and developing partners; planning and directing work.
• Ensure accurate front-end procedures and compliance.
• Lead customer service excellence and address issues promptly.
• Oversee office audits, bank deposits, and AML/compliance measures.
• Maintain store safety, cleanliness, and staffing for efficient checkout.

Skills

Customer service

Leadership

Communication

Attention to detail

Multi-tasking

Safety awareness

Problem solving

Education

Associates degree or higher

Tools

Microsoft Office

Job description

Ideal candidates bring an associate degree or equivalent experience, strong leadership, and a proven ability to multi-task in a fast-paced retail environment. The role requires flexibility for varied shifts and a commitment to safety and service excellence.