French-Speaking Customer Support Lead (Netherlands)

Recruitee Middleware RSC Test Company; Amsterdam; On-site; EUR 38,000 - 54,000; Full time

Job summary

Recruitee Middleware RSC Test Company is seeking a Customer Support Specialist to lead our expansion into the French market from the Netherlands. You will be the primary contact for French-speaking users, ensuring high-quality support while helping adapt our service to regional nuances.

The role requires native French (C2) and fluent English (C1), a customer-first mindset, and 1+ years in support. Based in the Netherlands with no sponsorship offered for this role.

Qualifications

• Native or near-native French (C2) and Fluent English (C1) required.
• Customer-focused with a hospitality mindset.
• 1+ years in customer support preferred; graduates considered with language strength.

Responsibilities

• Serve as the primary contact for French-speaking users via email, chat, and phone.
• Localize support content, templates, and FAQs for the French market.
• Collaborate with the English-speaking product team to report bugs or feedback from French users.

Skills

French (C2)

English (C1)

Customer-centric

Communication skills

Job description

Recruitee Middleware RSC Test Company is seeking a Customer Support Specialist to lead our expansion into the French market from the Netherlands. You will be the primary contact for French-speaking users, ensuring high-quality support while helping adapt our service to regional nuances.

The role requires native French (C2) and fluent English (C1), a customer-first mindset, and 1+ years in support. Based in the Netherlands with no sponsorship offered for this role.