Fraud & AML Business Analyst

SurePay; Netherlands; Hybrid; EUR 55.000 - 80.000; Full time

Job summary

A fintech company in the Netherlands is looking for a Business Analyst specializing in Fraud & AML. The role involves shaping a new product line, collaborating with multidisciplinary teams, and focusing on user-centric solutions. You will have the opportunity to impact fraud prevention and anti-money laundering efforts significantly. The position offers a competitive salary, a hybrid working model, and benefits including holidays, a personal benefits budget, and a supportive team environment.

Benefits

8% holiday allowance

Competitive salary with growth potential

25 holidays

Flexible working hours

NS Business Card & travel costs covered

MacBook Pro, iPhone, and everything you need

Pension plan

Qualifications

• Experience turning vision into requirements, roadmaps, and real‑world impact.
• Confidence in working through ambiguity and driving structured discovery.
• Ability to facilitate workshops, conduct user interviews, and extract meaningful insights.

Responsibilities

• Work closely with Product, Engineering, and Data teams to shape our Fraud & AML roadmap.
• Translate business vision into product direction, milestones, and prioritised problem spaces.
• Lead discovery sessions, run interviews with customers and banking experts.

Skills

Business analysis

Technical communication

Analytical skills

Problem-solving

Workshop facilitation

User interview techniques

Education

4+ years of experience as a Business Analyst or Product Analyst in fintech, banking, or regulated domains

Job description

Business Analyst - Fraud & AML | SurePay

Location: Hybrid from Utrecht | FinTech SaaS | Discovery Team | Fraud & AML Product Suite

Shape the future of fraud prevention.

At SurePay, we've already made payments safer for millions through our IBAN-Name Check. Now, we're expanding into a new frontier: fraud prevention and anti-money laundering (AML). We're building a next-gen product portfolio that helps banks detect and stop financial crime before it happens.

We're looking for a Technical Business Analyst to join our Discovery team, where you'll play a pivotal role in shaping this vision into real, scalable products. If you thrive at the intersection of business, tech, and regulation and love translating abstract ideas into precise, user‑centric solutions…this is your moment.

The opportunity

This isn't a "fill in the Jira tickets" kind of job. You'll be working upstream, helping define what we should build and why, not just how.

You'll talk to users, connect with banking fraud and compliance experts, and help the team prioritise high‑impact opportunities. You'll be the glue between product vision, business value, and real‑world execution ensuring we solve the right problems, for the right people, in the right way.

What you'll do

• Work closely with Product, Engineering, and Data teams to shape our Fraud & AML roadmap
• Translate business vision into product direction, milestones, and prioritised problem spaces
• Lead discovery sessions, run interviews with customers and banking experts
• Define and refine user stories that capture true business value not just features
• Collaborate with technical teams to ensure alignment across systems, data, and architecture
• Balance compliance constraints (e.g. GDPR, PSD2, 6AMLD) with user needs and tech feasibility
• Bring structure to ambiguity by identifying patterns, gaps, and scalable opportunities
• Ensure experiments, prototypes, and early versions are built with the end-user in mind

What we're looking for

You're a business analyst who's fluent in both product strategy and technical conversations. You ask sharp questions, spot inconsistencies, and build clarity in complex, regulated domains. You care about the why not just the how.

Must-haves

• 4+ years of experience as a Business Analyst or Product Analyst in fintech, banking, or regulated domains
• Experience turning vision into requirements, roadmaps, and real‑world impact
• Strong analytical and problem‑solving skills
• Confidence in working through ambiguity and driving structured discovery
• Ability to facilitate workshops, conduct user interviews, and extract meaningful insights
• Product‑first mindset. You think in terms of outcomes and value, not just outputs
• Knowledge of fraud types, scam tactics, or money laundering patterns (even high‑level)
• Excellent communicator. You are able to connect business, compliance, and tech

Bonus points

• Experience in AML/Fraud tooling
• Familiarity with AML or fraud regulations
• Worked with banks or PSPs in compliance, security, or fraud domains
• Experience in early‑stage product teams or greenfield builds

What you'll get

• 8% holiday allowance + 8% personal benefits budget (salary, training, or extra time off)
• Competitive salary with growth potential
• 25 holidays + flexible working hours + hybrid setup
• NS Business Card & travel costs covered
• MacBook Pro, iPhone, and everything you need to do your best work
• Pension plan
• A diverse, values‑led team where your ideas actually shape the product
• A chance to build something new with real impact, real purpose, and real ownership

Why now?

This isn't just a feature update, it's a new product line. We're in discovery, building a small and sharp team to shape the future of financial crime detection from the ground up. You'll be part of the thinking, the testing, and the decisions that set the foundation.

If you're excited by product strategy, technical depth, and solving hard problems in a meaningful space…we'd love to hear from you.

Apply now or reach out to chat.

About SurePay

• Founded in 2016
• ≈ 120 employees
• ≈ 30 nationalities
• 1 office
• Flat organisation and no hierarchy
• (Business) Casual

SurePay makes payments easier, more personal and even more secure. We are a fast‑growing FinTech SaaS company and have secured our Series A funding in September 2021. SurePay stems from an innovation program of Rabobank, started in July 2016 and has been an independent BV since the beginning of 2020. SurePay is backed by two leading investors: Rabo Investments and Carlyle Europe Technology Partners. Both are highly experienced in scaling international B2B SaaS and FinTech companies. Their support reinforces SurePay's mission to prevent payment fraud globally and accelerate our international growth.

SurePay's core values are; We Care, Build Together, Think Forward and Be Responsible. These core values are the driver's of our culture and can be seen as guidelines on our beliefs and behaviour. It defines what we find important as a company and the way we work together everyday.

• We Care: We are a supportive employer and understand that health, family and safety is what really matters. We care about our employees, customers, partners and end‑users. Therefore we value creating a safe workspace where everybody can be their authentic self and where we, together, work on the same mission to provide safer payments.
• Build Together: We believe in teamwork and strive towards the best results together with employees and customers. Our diversity, both personal and professional, is one of our key strengths.
• Think Forward: We are frontrunners and are on top of our game. Our customers can rely on innovative solutions to service their current and future needs. With a problem solving mindset, we anticipate challenges and adapt to a fast changing environment.
• Be Responsible: We all contribute to reaching our mission of reducing fraud and misdirected payments, leading to a positive impact on society. We take responsibility, show ownership and make honest decisions.

More information

More information?
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