Food & Beverage Waiter/Waitress | Breakfast

Hotelprofessionals - Waldorf Astoria Amsterdam; Amsterdam; Sur place; EUR 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Hilton discount program

50% off Food & Beverage

Worldwide room rate discounts

Résumé du poste

Waldorf Astoria Amsterdam is seeking a friendly Food & Beverage Breakfast Waiter/Waitress to deliver exceptional guest experiences. You will welcome guests, take and serve orders, and prepare breakfast set ups while maintaining brand standards and safety guidelines.

The role requires English and Dutch language skills, a customer-service mindset, and flexibility for shifts. We offer a competitive salary, training, and Hilton benefits in a premier Amsterdam location.

Qualifications

• F&B experience or related industry background.
• Positive attitude and customer service orientation.
• Excellent Dutch and English language skills.
• Good communication skills and teamwork.
• Morning person with flexibility for shifts.
• Valid residence and work permit for the Netherlands.
• Commitment to delivering high levels of service.
• Excellent grooming standards.
• Willing to work in varying situations and with others.
• Experience with cash handling and basic regulations.
• Knowledge of Food Hygiene Regulations.

Responsabilités

• Welcome guests in a polite and friendly manner.
• Take and deliver orders, delivering high levels of service.
• Prepare table and room set ups for breakfast service.
• Follow cash handling procedures.
• Manage guest queries promptly and professionally.
• Upsell with departmental incentives.
• Ensure compliance with brand standards and targets.
• Maintain cleanliness of work areas.
• Comply with security, fire regulations and health/safety laws.
• Cooperate with other departments as needed.

Connaissances

F&B experience

Customer service

Dutch language

English language

Cash handling

Communication skills

Teamwork

Flexible attitude

Grooming standards

Work independently

Description du poste

A Food & Beverage Breakfast Waiter/Waitress with Waldorf Astoria Hotels & Resorts is responsible for delivering an excellent Guest and Member experience while working to achieve departmental targets.

What will it be like to work for this Hilton Brand?

In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a flawless experience.

If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of guest service, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Amsterdam. Because it is with Waldorf Astoria Amsterdam, we promise our guests a memorable experience anytime they visit this extraordinary property.

To help our team members reach the level we require, a multitude of internal and external trainings are offered. Additionally we show our dedication towards development and growth through semi-annual performance reviews.

What will I be doing?

As a Food & Beverage Breakfast Waiter/Waitress you will be responsible for performing the following tasks to the highest standards:

• Welcome guests in a polite and friendly manner
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/ or rooms
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Up-sell with latest departmental incentives
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

AFood & Beverage Breakfast Waiter/Waitress serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food & Beverage and/or industry experience
• Positive attitude
• Excellent in Dutch and English language both spoken and written
• Good communication skills
• A morning person
• Flexible attitude and willing to assist in other departments
• Candidate must be in the possession of a valid residence and working permit for the Netherlands
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience with cash handling
• Knowledge of Food Hygiene Regulations

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement.

As an employee you will become a member of the GO Hilton programme, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 4,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well. Not only will you receive discount on room rates but also 50% off on Food & Beverage.

In addition you will be entitled to discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain and Avis.

We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands. The magnitude of this company leads to numerous career opportunities worldwide. The company also manages the world-class guest reward program Hilton HHonors®.

Uren: Fulltime

Dienstverband: fulltime

Type vacature: Intern

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels

Wat wij bieden

Contract: fulltime