Expert Opportunity - Incident Manager ($80/hr, up to $1,600/week)

Ethos; Amsterdam; Remote; EUR 86,000 - 110,000; Part time

Job summary

Ethos is seeking experienced incident managers to contribute to training a language model on professional documents, spreadsheets, and slide decks. You will oversee production incidents, craft blameless postmortems, and help improve reliability across core workflows.

The role is fully remote, with flexible hours (5-20 per week) and ASAP start. You will collaborate with a network of experts and contribute to high-quality documentation and analyses.

Qualifications

• 4+ years as a Site Reliability Engineer, Incident Commander, or production/on-call engineering lead.
• Direct ownership of writing or reviewing blameless postmortems and root-cause analyses.
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail.

Responsibilities

• Create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks.
• Work across core workflows: blameless postmortems and root-cause analyses.
• Prepare on-call runbooks, severity and escalation write-ups, and SLO reports.
• Develop error-budget, remediation action-item trackers, and reliability review decks.

Skills

Incident management

SRE experience

Postmortems ownership

Written communication

Job description

About This Opportunity

We're working with a leading foundational AI lab to find experienced incident managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.

About This Opportunity

We're working with a leading foundational AI lab to find experienced incident managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.

We're looking for incident managers with 4+ years running or reviewing production incidents to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: blameless postmortems and root-cause analyses, on-call runbooks, severity and escalation write-ups, SLO and error-budget reports, remediation action-item trackers, and reliability review decks.

Compensation

$80/hour

Commitment

Flexible, 5-20 hours per week (or more if desired)

Location

Fully remote, work on your own schedule

Start date

ASAP

Qualifications

• 4+ years as a Site Reliability Engineer, Incident Commander, or production/on-call engineering lead
• Direct ownership of writing or reviewing blameless postmortems and root-cause analyses
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail

About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements

• 4+ years as a Site Reliability Engineer, Incident Commander, or production/on-call engineering lead
• Direct ownership of writing or reviewing blameless postmortems and root-cause analyses
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail