Events Specialist

Sheraton Hotels & Resorts; Amsterdam; On-site; EUR 26,000 - 34,000; Full time

Job summary

Sheraton Hotels & Resorts is seeking a group coordinator/host(ess) to manage banquet and event operations at our Amsterdam location. You will read orders, plan setups, greet guests, and ensure service needs are met with professionalism and courtesy.

The role emphasizes teamwork, safety, and a polished appearance, with a focus on delivering exceptional hospitality for events and functions at the hotel.

Qualifications

• High school diploma or GED equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.

Responsibilities

• Meet group coordinator/host before functions and ensure arrangements.
• Read and analyze banquet event orders to plan setup and guest needs.
• Address special banquet arrangements and follow up for compliance.
• Greet guests professionally and respond to service needs.
• Maintain safety policies and professional appearance.
• Work with team to achieve common goals.

Education

High school diploma or GED equivalent

Job description

Additional Information

Job Number 26143469

Job Category Food and Beverage & Culinary

Location Schiphol Boulevard 101, Amsterdam Noord 1118BG, NetherlandsVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position SummaryMeet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.