Dutch Team Lead

SME Careers; Netherlands; Teletrabalho; EUR 55 000 - 96 000; Tempo parcial

Resumo da oferta

SME Careers is seeking a Dutch Quality Assurance Lead (QAL) to oversee quality across Dutch AI training projects in a remote setup. You will review AI-generated Dutch content and trainer/QA work, provide precise written feedback, and ensure adherence to project rubrics and guidelines.

You will coordinate with remote trainers and QAs, update guidelines, and help activate contributors to maintain consistent performance.

Qualificações

• Bachelor’s or Master’s degree in Dutch, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant field.
• Native or near-native Dutch proficiency with strong reading and writing skills.
• Strong English proficiency to follow guidelines and provide feedback in English.
• 3+ years of professional experience in Dutch writing, editing, translation, localization, content QA, AI training, education, annotation, or related language-review workflows.
• Strong understanding of Dutch grammar, spelling conventions, punctuation, tone, register, business writing norms, and cultural context.
• Comfortable handling variation: Netherlands Dutch and/or Belgian Dutch (Flemish).
• Ability to evaluate Dutch content against rubrics and identify issues such as mistranslation, unnatural tone, ambiguity, or inconsistent terminology.
• Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is preferred.
• Experience with Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems.

Responsabilidades

• Quality monitoring: Spot-check Dutch items, identify quality issues, provide ongoing feedback, and elevate recurring or critical issues.
• Trainer and QA communication: Update trainers and QAs on Discord about new guidelines, changes, and quality expectations.
• Question handling: Respond to trainer/QA questions clearly, especially around Dutch wording, register, translation fidelity, and cultural context.
• Trainer/QA activation management: DM inactive contributors, encourage activation, track follow-ups, and flag availability issues.
• Documentation: Create and maintain Dutch project documentation, including style guides, trackers, FAQs, and onboarding materials.
• Onboarding and training: Schedule and run onboarding/training calls explaining expectations, rubrics, and style requirements.
• Quality alignment: Ensure consistent application of Dutch language guidelines amid project evolution.
• Process improvement: Identify recurring gaps and help build scalable QA processes for Dutch projects.

Conhecimentos

Dutch writing

Editing

Translation

Localization

Content QA

AI training

Education

Attention to detail

Formação académica

Bachelor’s or Master’s degree in Dutch, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or related field

Ferramentas

Discord

Google Sheets

Google Docs

Descrição da oferta de emprego

In this hourly, remote contractor role, you will work as a Dutch Quality Assurance Lead (QAL) to oversee quality, consistency, and trainer performance across Dutch AI training projects. You will review AI-generated Dutch content and trainer/QA work, evaluate output quality against project guidelines, provide precise written feedback, and ensure that all contributors follow the expected quality standards.

You will assess work for accuracy, fluency, grammar, spelling, tone, cultural appropriateness, meaning preservation, instruction-following, formatting, and adherence to project-specific rubrics. You will spot recurring quality issues, communicate updates to trainers and QAs, support onboarding, maintain documentation, and help activate contributors who are not working consistently. This role requires strong Dutch and English skills, excellent attention to detail, structured communication, and the ability to manage quality workflows across remote teams.

This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world’s largest AI companies and foundation-model labs. Your Dutch quality leadership will directly help improve the world’s premier AI models by ensuring that Dutch training data is natural, accurate, culturally appropriate, well-documented, and aligned with client expectations.

Selection process involves an AI interview, a domain-specific task, and an interview with a recruiter.

Key Responsibilities

• Quality monitoring: Spot-check Dutch items, identify quality issues, provide ongoing feedback through DMs, and elevate recurring or critical issues.
• Trainer and QA communication: Update trainers and QAs on Discord about new item guidelines, project changes, workflow updates, and quality expectations.
• Question handling: Respond to trainer/QA questions clearly and promptly, especially around Dutch wording, register, translation fidelity, Netherlands vs Flemish usage, cultural context, and edge cases.
• Trainer/QA activation management: DM contributors who are inactive or not working, encourage activation, track follow-ups, and flag availability issues when needed.
• Documentation: Create and maintain Dutch project documentation, including style guides, trackers, FAQs, quality notes, examples, honeypots, and onboarding materials.
• Onboarding and training: Schedule and run onboarding/training calls with trainers and QAs to explain project expectations, workflows, rubrics, quality standards, and Dutch-specific style requirements.
• Quality alignment: Ensure all trainers and QAs apply Dutch language guidelines consistently and understand updates as projects evolve.
• Process improvement: Identify recurring quality gaps, propose workflow improvements, and help build scalable QA processes for Dutch-language projects.

Your Profile

• Bachelor’s or Master’s degree in Dutch, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or a relevant domain/related field.
• Native or near-native Dutch proficiency with strong reading and writing skills.
• Strong grasp of the English language to follow project guidelines, communicate with teams, and provide clear feedback in English.
• 3+ years of professional experience in Dutch writing, editing, translation, localization, content QA, AI training, education, annotation, or related language-review workflows.
• Strong understanding of Dutch grammar, spelling conventions, punctuation, tone, register, business writing norms, and cultural context.
• Comfortable handling variation as needed: Netherlands Dutch and/or Belgian Dutch (Flemish), including tone and vocabulary differences. Candidates should specify which variant(s) they can support.
• Ability to evaluate Dutch content against detailed rubrics and identify issues such as mistranslation, literal phrasing, unnatural tone, hallucinated claims, ambiguity, or inconsistent terminology.
• Experience leading or supporting remote teams of trainers, annotators, reviewers, editors, or QAs is strongly preferred.
• Comfortable working in fast-moving remote environments using tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management systems.
• Highly detail-oriented and organized, with the ability to maintain style guides, FAQs, trackers, onboarding materials, honeypots, and other quality documentation.
• Experience with AI training, data annotation, large language models, prompt/response evaluation, or rubric-based LLM QA is a strong plus.