Dutch-Speaking Customer Service Rep

WW Talents; Rotterdam; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Hotel accommodation

Flight reimbursement

Onboarding assistance

International environment

Career growth opportunities

Job summary

WW Talents in Athens, Greece, is hiring a Dutch-Speaking Customer Service Representative to join an international team. You will provide Dutch and English support to customers, respond to inquiries, and help resolve issues with a strong focus on delivering an excellent customer experience.

The role is full-time in an international environment with relocation support, including hotel accommodation, flight reimbursement up to €300 gross on your first salary, and assistance with onboarding.

Qualifications

• Fluent or native-level Dutch.
• Fluent English.
• Excellent communication and interpersonal skills.
• Strong customer service and problem-solving abilities.

Responsibilities

• Provide professional customer support via phone, email, and other communication channels.
• Respond to customer inquiries accurately and efficiently.
• Resolve customer issues while maintaining a high level of customer satisfaction.
• Escalate complex cases when necessary.
• Maintain accurate records of customer interactions.
• Meet quality and performance targets.
• Collaborate with colleagues to deliver an exceptional customer experience.

Skills

Dutch (native/fluent)

English (fluent)

Customer service

Communication

Problem-solving

Job description

Build Your International Career!

Are you fluent in Dutch and English? Looking for an exciting opportunity to live and work in Athens, Greece?

Join an international customer service team in Athens and become part of a dynamic, multicultural workplace where you'll provide exceptional support to customers while developing your career in one of Europe's most vibrant destinations.

Location: Athens, Greece

About the Role

As a Dutch-Speaking Customer Service Representative, you will provide high-quality customer support in Dutch and English, helping customers resolve their inquiries while delivering an outstanding customer experience.

You'll work in a collaborative international environment where communication, problem-solving, and customer satisfaction are key priorities.

Key Responsibilities

• Provide professional customer support via phone, email, and other communication channels.
• Respond to customer inquiries accurately and efficiently.
• Resolve customer issues while maintaining a high level of customer satisfaction.
• Escalate complex cases when necessary.
• Maintain accurate records of customer interactions.
• Meet quality and performance targets.
• Collaborate with colleagues to deliver an exceptional customer experience.

What We're Looking For

• Fluent or native-level Dutch.
• Fluent English.
• Excellent communication and interpersonal skills.
• Strong customer service and problem-solving abilities.
• Positive attitude and willingness to work in an international environment.
• Candidates relocating from abroad must be available in Athens at least 7 days before the start date.

Salary & Benefits

• Gross Monthly Salary: €1,500
• Full-time employment.
• International working environment.
• Career growth and development opportunities.

Relocation Support

Candidates relocating from abroad will receive:

• 3 weeks of hotel accommodation close to the office.
• Flight reimbursement of up to €300 gross with the first salary payment.
• Assistance with hiring documentation and administrative procedures.
• Accommodation during the training period may be available for candidates who are not currently based in Athens.

Working Schedule

• Full-time position.
• Monday to Sunday.
• Rotational shifts between 08:00 and 00:00.