Dutch Customer Service Associate - Relocation to Greece

StudentJob; Remote; EUR 40.000 - 60.000; Full time

Job summary

A leading online retailer in the Netherlands is seeking Dutch Customer Service Associates to provide exceptional support to customers. The role involves handling inquiries through various channels and ensuring high customer satisfaction. Ideal candidates are fluent in Dutch and have strong English skills. The company offers a competitive salary, relocation assistance to Greece, and full-time employment with excellent career growth opportunities. This is a fantastic chance to join a multinational team and develop your career in customer service.

Benefits

Monthly salary 1300€ gross

150€ Monthly Performance Bonus

14 salaries per year

Complete relocation support

Excellent career opportunity

Qualifications

• Native or near-native Dutch language proficiency is required.
• Strong command of English (minimum B2 level) for communication.
• Demonstrated ability to manage and prioritize multiple tasks.

Responsibilities

• Be the primary point of contact for customer requests.
• Handle inquiries about product orders and customer complaints.
• Maintain high customer satisfaction through effective communication.

Skills

Native /near-native level in Dutch

B2-level English skills

Strong phone contact handling

Active listening skills

Exceptional problem-solving

Ability to multitask

Education

Middelbare school

Job description

Are you a Dutch speaker? Do you love communicating with people and provide them with solutions?

We are looking for Dutch Customer Service Associates to work for an e-shop in the Netherlands that offers general merchandising products in categories such as music, film, electronics, toys, jewelry, watches, baby products, gardening and DIY.

Pack your bags for Greece and work remotely all over the country!

What you will do:

• Be the primary point of contact for customer requests, representing the Netherlands' leading online retailer
• Listen to what drives our customers and provide solutions either by phone calls, emails, or chats
• Handle inquiries about product orders, payments and deliveries, as well as customer complaints
• Maintain high customer satisfaction
• Take the extra mile to engage customers

Requirements

• Native /near-native level in Dutch
• B2-level English skills
• Strong phone contact handling and active listening skills
• Ability to multitask, prioritize and manage time effectively
• Exceptional problem-solving and ability to respond to different types of characters
• Adaptive skills and team spirit
• European citizenship or work permit for Greece

Benefits

• Monthly salary 1300€ gross
• 150€ Monthly Performance Bonus
• 14 salaries per year
• Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
• Full-time job (5 working days per week, 8-hour shifts)
• The best commissions in the market
• The possibility to learn with the best team
• Excellent career opportunity in a multinational industry leader

Skills

• Je beheerst Engels

Education

Middelbare school