Digital Finance User Experience (UX) Manager

TravelCenters of America; Amstelveen; On-site; EUR 90,000 - 130,000; Full time

Job summary

Apex Group Ltd (UK Branch) in Amstelveen is seeking a Digital Finance UX Manager to enhance user experiences across finance platforms, ensuring intuitive, efficient workflows and high adoption.

You will lead UX design across planning, reporting, accounting, and forecasting; conduct user research; translate requirements into user-centric solutions; develop wireframes; support UAT and change management; and drive continuous improvements with stakeholder collaboration.

Qualifications

• Bachelor's degree in Business, Finance, Information Systems, UX Design, or a related discipline.
• UX, Design Thinking, Agile, or Change Management certifications preferred.
• Understands the business and its challenges, and can translate business needs into HR solutions.
• 5+ years' experience in UX, Digital Transformation, Product Design, Business Analysis, or Finance Transformation.
• Strong understanding of finance processes and enterprise systems (SAP, Oracle, Workday, Anaplan, OneStream, etc.).
• Experience with UX tools such as Figma or Adobe XD.
• Strong stakeholder management, facilitation, and problem-solving skills.
• Experience working in Agile environments.

Responsibilities

• Design and improve user journeys across finance processes including planning, reporting, accounting, and forecasting.
• Conduct user research, gather feedback, and identify opportunities to simplify processes and improve usability.
• Partner with Product Owners and Technology teams to translate business requirements into user-centric solutions.
• Develop wireframes, process maps, and experience recommendations for finance platforms.
• Support user acceptance testing (UAT), training, and change management activities.
• Monitor system adoption, user satisfaction, and experience metrics, driving continuous improvements.
• Establish UX standards and best practices across digital finance products.

Skills

UX

Design Thinking

Agile

Change Management

Stakeholder management

User research

Wireframing

Education

Bachelor's degree

Tools

SAP

Oracle

Workday

Anaplan

OneStream

Figma

Adobe XD

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Digital Finance User Experience (UX) Manager

Description

The Digital Finance UX Manager is responsible for enhancing the user experience across finance systems, digital tools, and workflows. The role ensures finance technology solutions are intuitive, efficient, and drive high user adoption by partnering with Finance, Technology, and Product teams.

Job specification

• Design and improve user journeys across finance processes including planning, reporting, accounting, and forecasting.
• Conduct user research, gather feedback, and identify opportunities to simplify processes and improve usability.
• Partner with Product Owners and Technology teams to translate business requirements into user-centric solutions.
• Develop wireframes, process maps, and experience recommendations for finance platforms.
• Support user acceptance testing (UAT), training, and change management activities.
• Monitor system adoption, user satisfaction, and experience metrics, driving continuous improvements.
• Establish UX standards and best practices across digital finance products.

Skills Required:

• Bachelor's degree in Business, Finance, Information Systems, UX Design, or a related discipline.
• UX, Design Thinking, Agile, or Change Management certifications preferred.
• Understands the business and its challenges, and can translate business needs into HR solutions.
• 5+ years' experience in UX, Digital Transformation, Product Design, Business Analysis, or Finance Transformation.
• Strong understanding of finance processes and enterprise systems (SAP, Oracle, Workday, Anaplan, OneStream, etc.).
• Experience with UX tools such as Figma or Adobe XD.
• Strong stakeholder management, facilitation, and problem-solving skills.
• Experience working in Agile environments.