Delivery Lead, Media Operations

Monks; Hilversum; On-site; EUR 69,000 - 78,000; Full time

Job summary

Monks in Canada is seeking a seasoned Media Operations professional to lead end-to-end activation across Programmatic, Social and Search, guiding client engagements and cross-functional teams. You will architect media strategies, oversee campaign planning, ensure timely delivery, and mentor junior staff while staying abreast of industry trends and platform changes.

This hybrid role collaborates with clients worldwide, offering visibility into a dynamic, data-driven practice within a global

Qualifications

• Expert-level proficiency in at least two platforms and basic understanding of another.

Responsibilities

• Oversee quality campaign delivery and manage client communications.
• Architect media strategy and lead campaign planning and ongoing management.
• Build client trust, review requests, troubleshoot issues across platforms.
• Collaborate with team members to complete daily tasks and share learnings.
• Mentor team members and contribute to media trainings and initiatives.
• Maintain understanding of the media landscape and opportunities for growth.

Skills

DV360

TTD

Amazon DSP

Campaign Manager

Meta

LinkedIn

TikTok

Google Ads

Microsoft Ads

SA360

Job description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website monks.com/careers.

About the Role

The Media Operations team is focused on hands-on-keyboard activation of digital channels - inclusive of tagging, trafficking, buying, & more - and how & where to use the right digital platforms, and use them well, to achieve media and business goals. We ensure consistency, governance, and support around platform usage and activation activities, and aid in all ongoing building, buying, optimization, and reporting efforts.

In this role, you can expect to support both existing and new relationships with partners in an end-to-end fashion. As a strategic partner, this role will help advise and lead clients and peers on industry trends and ways to harness different technology solutions to drive long-term value. Successful team members in this role will demonstrate strategic thinking, project management and client management skills that go beyond basic platform knowledge, and help solve real business challenges.

Note: This is considered a remote/hybrid role, and you can expect to work with clients and other team members located across the US and/or internationally.

Responsibilities:

• Utilize your project management experience and technical media skills to oversee quality campaign delivery from client teams and own client communications and relationships. You’ll be a key part of leading team projects and the management of our end-to-end engagements and relationships with clients themselves.

• Architect media strategy and lead campaign planning, builds, and ongoing management of our clients’ media efforts

• Build trust and rapport with clients and own client communications and updates, review requests and questions, and troubleshoot issues on platforms and media execution

• Work effectively with team members to complete day-to-day tasks for both clients and internal efforts

• Collaborate with peers to share and receive learnings, from both internal and external sources

• Execute on media platforms across Programmatic, Social, and Search channels such as, but not limited to…

• Programmatic DSPs: DV360, TTD, Amazon DSP, etc.

• Ad Servers: Campaign Manager

• Social Buying Platforms: Meta, LinkedIn, X, TikTok, Snapchat, Reddit

• Search Engines & Search Management Platforms: Google Ads, Microsoft Ads, SA360

• Utilize internal tools and processes for day-to-day work and task completion, e.g. Slack, GSuite, Salesforce, Workday, etc.

• Mentor and develop team members and contribute subject matter expertise to Media trainings and initiatives

• Maintain understanding of the ad industry landscape, Media.Monks Media Activation services, and identify opportunities to grow business with clients

About you:

We’re looking for well-rounded team members who can demonstrate not only technical proficiency, but also drive successful project executions within a constantly changing team environment and positively influence the experience of internal personnel and external stakeholders.

The essentials:

• Expert level proficiency in a minimum of two platforms and basic understanding of one other relevant platform, and conceptual understanding of the Media landscape and how platforms fit into the ecosystem**

Programmatic DSPs: DV360, TTD, Amazon DSP, etc.

• Ad Servers: Campaign Manager

• Social Buying Platforms: Meta, LinkedIn, X, TikTok, Snapchat, Reddit

• Search Engines & Search Management Platforms: Google Ads, Microsoft Ads, SA360

• Ability to outline, plan, and manage projects, inclusive of identifying relevant task owners, defining key performance indicators, and ensuring timely and effective delivery/results

• Ability to identify and act on explicitly stated as well as implicit problems, roadblocks, and next steps

• Ability to work with and contextualize data in service of clients’ business goals, including identification of necessary and/or helpful inputs, accurate and consistent manipulation of data sets, and analysis against data to identify relevant trends, outliers, and/or important outputs

Demonstrated ability to work with data in standard tool such as Excel and/or Google Sheets

• Ability to prioritize tasks & schedules and identify conflicting timelines or concurrent needs and help team members prioritize their tasks

• Ability to run effective internal and/or external meetings, inclusive of agenda-building, material preparation, note taking, and identification of action items and effective delegation of tasks to junior team members

• Strong written and verbal communication skills with working with both internal and external stakeholders

• Strong organizational skills to manage one-off tasks and larger or longer initiatives, and to manage your own work in conjunction with team needs and priorities

• Strong self and social awareness skills, demonstrating an ability to moderate your own personal state and stress and recognize how to best work with clients, teams, and individual peers

• Ability to assess and address team member developmental needs

• 4 years or more in a relevant Media role or environment

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.* *

#LI-OG1

#LI-Hybrid

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range$110,000—$125,000 CADAbout Monks **

Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.

This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with the world around us.