Data Center Technician II, Global Server Operations

Google LLC; Netherlands; On-site; EUR 68,000 - 70,000; Full time

Job summary

Google Netherlands is seeking an Operations Technician to install, configure, test, troubleshoot and maintain hardware and server software in our cutting-edge data center environment.

The role requires lifting 50 lb, flexible hours including weekends, and hands-on experience with hardware, networking protocols, and OS troubleshooting. You’ll work with a team to ensure continuous availability of Google’s infrastructure.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Experience diagnosing and troubleshooting OS, hardware, or networking protocols.
• Experience with performing component-level repairs on IT equipment.
• Ability to lift/move 50lb and work non-standard hours.

Responsibilities

• Install, configure, test, troubleshoot and maintain hardware and server software.
• Move and install racks; participate in small projects and contingency planning.
• Collaborate with teams to keep data center infrastructure reliable.

Skills

Diagnosing hardware

Networking protocols

Operating systems troubleshooting

Manual equipment handling

Team collaboration

Education

Bachelor's degree or equivalent practical experience

Tools

Data center hardware

IT equipment repair

Networking hardware

Job description

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Netherlands: €68000 - €69500 (EUR) + 15% bonus target + equity + benefits

Learn more about benefits at Google (https://www.google.com/about/careers/applications/benefits/).

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Experience with performing component-level repairs on IT equipment.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, holidays and on shift-based schedule.

Preferred qualifications:

• Certification in online Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome issues.
• Ability to adapt to changes in a work environment.
• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.