Customer Engineer

SiTime; Rijswijk; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Base salary

Bonus based on innovation goals

Equity

Job summary

A semiconductor solutions company is searching for a highly skilled Customer Engineer to provide technical support and serve as a liaison between product development and customers in Central Europe. The ideal candidate will have over 5 years of experience in semiconductor applications, possess strong problem-solving skills, and be fluent in English. This role involves travel across the region to ensure optimal product integration and customer satisfaction.

Qualifications

• 5+ years of experience in semiconductor applications or product engineering.
• Solid knowledge of analog/digital electronics, ICs, or embedded systems.
• Willingness to travel (~25–40%) across Central Europe.
• Fluent in English; knowledge of German is a plus.

Responsibilities

• Provide technical support and solutions to customers.
• Collaborate with R&D and product marketing teams.
• Conduct in-depth technical problem solving and root cause analysis.
• Participate in customer visits and technical workshops.

Skills

Technical support expertise

Problem-solving skills

Customer-facing communication

Education

Bachelor’s or master’s degree in Electrical Engineering

Tools

Simulation tools

Programming languages (C, Python, MATLAB)

Job description

Job Summary

We are looking for a highly skilled and motivated Customer Engineer with a background in semiconductors to join our technical support and customer success team. In this role, you will act as a key technical liaison between our product development teams and our customers across Central Europe, ensuring optimal integration, performance, and application of our semiconductor solutions.

About SiTime
SiTTime Corporation is the precision timing company. Our semiconductor MEMS programmable solutions offer a rich feature set that enables customers to differentiate their products with higher performance, smaller size, lower power and better reliability. With more than 3 billion devices shipped, SiTime is changing the timing industry. For more information, visit www.sitime.com .

Responsibilities

• Provide technical support and solutions to customers in pre-sales and post-sales stages.
• Analyze customer requirements and recommend suitable semiconductor products or systems.
• Collaborate closely with R&D and product marketing teams to align customer needs with product features.
• Develop and deliver product presentations, technical documentation, and training.
• Support design-in efforts for customer projects (e.g., embedded systems, power electronics, RF).
• Conduct in-depth technical problem solving and root cause analysis.
• Participate in field trials, customer visits, and technical workshops across the region.
• Stay current with semiconductor trends, applications, and competitive landscape.

Qualifications & Requirements

• Bachelor’s or master’s degree in Electrical Engineering, Electronics, or a related field.
• 5+ years of experience in semiconductor applications, support, or product engineering.
• Solid knowledge of analog/digital electronics, ICs, power devices, or embedded systems.
• Strong problem-solving skills and experience in debugging hardware/software systems.
• Fluent in English; German or another Central European language is a plus.
• Willingness to travel (~25–40%) across Central Europe.
• Excellent communication and customer-facing skills.

Desired Characteristics & Attributes

• Analytical mindset: Ability to diagnose complex issues in electronic systems and propose effective solutions.
• System-level thinking: Understanding how semiconductor components fit within larger system architectures (e.g., EVs, industrial automation, telecom).
• Detail-oriented: Precision is critical when working with datasheets, layout guidelines, and electrical specifications.
• Tech-savvy: Comfortable with simulation tools, lab equipment, embedded systems, and common programming/scripting languages (e.g., C, Python, MATLAB).
• Customer-focused: Strong commitment to supporting clients and understanding their needs from a system and business perspective.
• Clear communicator: Able to explain complex technical topics to both technical and non-technical audiences.
• Collaborative spirit: Works well with cross-functional teams, including sales, R&D, and product marketing.
• Cultural adaptability: Comfortable working in diverse, multinational environments across Central Europe.
• Reliability: Dependable, structured, and consistent in delivering high-quality work on time.

SiTime compensation packages include base salary, bonus based on achieving your innovation goals and equity.

SiTime is an Equal Opportunity Employer . We treat each person fairly and we do not tolerate discrimination or harassment against anyone on the basis of any protected characteristics, including race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, pregnancy, political affiliation, protected veteran status, protected genetic information, or marital status or other characteristics protected by law. SiTime participates in the E-Verify program.