Cruise & Booking Specialist-Netherlands

xperiencexscapetravels; Amsterdam; Remote; EUR 24,000 - 32,000; Full time

Benefits offered by this job

100% remote

Flexible schedule

Full training included

Travel discounts & industry perks

Supportive team culture

Growth opportunities

No sales quotas or cold calling

Job summary

Xperience Xscape Travels is seeking motivated individuals to join as a Cruise & Booking Specialist. You will assist clients with vacation planning, booking support, and destination information. No travel industry experience required; we provide complete training.

This role offers 100% remote work and a flexible schedule, ideal for students or parents. Responsibilities include answering questions by email, chat, or phone, providing destinations and requirements, handling bookings, and maintaining

Qualifications

• No experience required; beginners welcome.
• Full training provided.
• Strong communication in English.
• Proficient with email and basic computer tools.
• Organized, reliable, and detail-oriented.
• Positive attitude and willingness to learn.
• Passion for travel or helping others.

Responsibilities

• Assist clients with travel questions via email, chat, or phone.
• Provide basic travel information: destinations, accommodations, requirements.
• Support booking modifications, cancellations, updates.
• Gather traveler preferences to plan vacations.
• Send confirmations, itineraries, follow-ups, and notes.
• Maintain accurate records.
• Provide friendly, professional customer service.
• Learn and use travel tools provided during training.

Skills

Verbal & written communication

Organized & detail-oriented

Customer service mindset

Passion for travel

Tools

Email tools

CRM basics

Job description

About the Role:
Xperience Xscape Travels is seeking motivated individuals to join our team as Cruise & Booking Specialist. In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance. You do not need prior travel industry experience — we provide complete training to help you succeed.

If you enjoy helping others, love travel, and want a flexible work-from-home opportunity, this is the perfect role for you.

Key Responsibilities

• Assist clients with travel questions through email, chat, or phone

• Provide basic travel information such as destinations, accommodations, and requirements

• Support booking modifications, cancellations, or updates

• Gather traveler preferences to help plan vacations

• Send confirmations, itineraries, and follow-up messages

• Take notes and maintain accurate records

• Provide friendly, professional customer service

• Learn and use travel tools provided during training

What We’re Looking For

• No experience required — beginners welcome

• Full training provided

• Strong verbal + written communication

• Comfortable using email and basic computer tools

• Organized, reliable, and detail-oriented

• Positive attitude and willingness to learn

• Passion for travel or helping others

Benefits

• 100% remote — work from anywhere

• Flexible schedule (perfect for students or parents)

• Full training included

• Travel discounts & industry perks

• Supportive team culture

• Growth opportunities

• No sales quotas or cold calling (unless you choose a sales-focused title)