Complaints Counsel: Legal Advisor for Disputes

Revolut; Netherlands; On-site; EUR 70,000 - 100,000; Full time

Job summary

Revolut is seeking a Complaints Counsel to manage incoming customer complaints for external dispute resolution platforms in Brabantse Stedenrij, Netherlands. You will partner with cross-functional teams to provide practical legal advice, conduct internal investigations, and represent the company before external forums to ensure the business remains compliant and resilient.

The ideal candidate holds a Master’s degree in law from the Netherlands, has at least two years in financial services, and

Qualifications

• Master’s degree in law from the Netherlands.
• At least 2 years of experience in financial services.
• Fluency in Dutch and English.
• Analytical mindset and strong attention to detail.

Responsibilities

• Manage incoming customer complaints for external dispute resolution platforms.
• Partner with various teams to provide practical legal advice.
• Conduct internal investigations as needed.
• Represent the company before external forums to ensure growth is secure and compliant.

Skills

Dutch (Fluent)

English (Fluent)

Analytical thinking

Attention to detail

Education

Master's degree in Law (Netherlands)

Job description

Revolut is seeking a Complaints Counsel to manage incoming customer complaints for external dispute resolution platforms in Brabantse Stedenrij, Netherlands. You will partner with cross-functional teams to provide practical legal advice, conduct internal investigations, and represent the company before external forums to ensure the business remains compliant and resilient.

The ideal candidate holds a Master’s degree in law from the Netherlands, has at least two years in financial services, and