Business Process Analyst Dynamics 365 Supply Chain

Envipco; Amersfoort; On-site; EUR 90,000 - 130,000; Full time

Job summary

Envipco seeks an experienced Project Team Leader for Dynamics 365 Finance & Operations, FSM, CRM and ERP processes in a manufacturing setting. You will lead two major implementations, serve as the main contact for Dutch colleagues in Amersfoort, and drive global process standardization across teams.

You will translate user requirements into robust business processes, model improvements, and deliver end-to-end support from design through Go-Live.

Qualifications

• 5+ years working with Microsoft Dynamics 365 Finance & Operations (must have).
• 5+ years in-depth knowledge of (Field) Service Management (FSM), CRM and ERP processes in a manufacturing environment.
• Proven ability to translate user requirements into sustainable business processes.
• Long-time experience with logistics and supply chain process realizations.
• Fluent in English; Romanian, Dutch and/or German a plus.
• International end-user support capability in a fast-paced global company.
• Customer-oriented, proactive with a strong sense of responsibility.
• Positive 'Can-Do' attitude, high energy and excellent communication skills.
• EU driving license and willingness to travel across Europe (up to 2 weeks).
• Willingness to work outside standard office hours due to cross-country teamwork.
• Knowledge of Prince2, Agile/Scrum and Lean Six Sigma is a big plus.

Responsibilities

• Lead project teams for major Dynamics 365 implementations.
• First point of contact for Dutch HQ colleagues on Dynamics 365 issues.
• Define, set up and support company-wide business processes.
• Model and optimize processes using Dynamics modules and add-ons.
• Create and manage reports, views and dashboards.
• Provide pre- and post-Go-Live end-user support.
• Ensure timely and accurate delivery of project information.
• Coordinate with departments to understand needs and controls.
• Collaborate with IT in Europe and external vendors.

Skills

Microsoft Dynamics 365 Finance & Ops

FSM/CRM/ERP processes

Process optimization

End-user support

International collaboration

Travel flexibility

Job description

Profile:

• Project team leader of two major implementations in progress at this moment.
• First point of contact for the local colleagues in the Dutch Head Office in Amersfoort for any Microsoft Dynamics 365 related issues.
• Enabling the definition, setup and support of the company wide business processes.
• Process modeling and optimization based of Microsoft Dynamics systems and modules, including some possible third-party add-on's (like SolidWorks PDM / BOM handling)
• Create and manage business legal and functional reports, views and dashboard requirements.
• Pre and post Go-Live end-user support for people, processes and procedures.
• Manage business continuity including needs analysis, design, execution planning, implementation, and documentation.
• Creating functional designs and supporting the key-user organization to map and own their individual processes including the use of Value Stream Mapping technology to eliminate inefficiencies and 'waste' in processes.
• Taking care of the KAIZEN circle of continuous improvement in any applicable business area.
• Coordinate with departments involved to understand their functional requirements, controls and reporting needs.
• Proactively approaching the various Business Process Owners.
• Work effectively with internal colleagues and external consultants and vendors to realize proper and timely delivery of projects and/or solutions.
• Ensure the delivery of timely, accurate, meaningful and properly documented information.
• Be responsible in alignment with the overall Company's IT budget.
• Reporting to the IT Manager in Europe.
• You will team up with the IT Manager and existing BPAs in Europe and carry shared responsibility and workload reporting to the IT manager in Europe.

• 5+ years working experience with Microsoft Dynamics 365 Finance & Operations (must have)
• 5 years+ in-depth and detailed knowledge of (Field) Service Management (FSM), CRM and ERP business processes in a manufacturing / production environment.
• Proven track record and excellent ability to translate user requirements into solid and sustainable business processes and procedures.
• Long time working experience with detailed project and process realizations logistics/supply chain.
• Fluent in English (company standard language), Romanian, Dutch and/or German language is plus.
• International end-user support capability and professional experience
• Worked in a fast-paced, growing, global company and excellent experience working with mixed nationalities and cultures in one project team.
• Customer-oriented, proactive and willing to take responsibility.
• Positive 'Can-Do' attitude, high energy, strong interpersonal and communication skills
• EU driving license holder (able to travel across Europe)
• Able and willing to travel occasionally to any Envipco location for a few days (up to max. 2 weeks).
• Able and willing to work outside the traditional standard office hours of the related countries, due to high degree of teamwork integration with other countries in Europe and USA colleagues.
• Knowledge of and experience with Prince2, Agile/Scrum and Lean Six Sigma is a big plus.

Envipco is committed to fostering a diverse and inclusive workplace. We encourage individuals from all backgrounds to apply.