Business Continuity Coordinator

Van Lanschot Kempen; Amsterdam; On-site; EUR 75,000 - 95,000; Full time

Job summary

Van Lanschot Kempen seeks a Business Continuity Coordinator to support the NFRM function across BCM activities. You will enhance BIAs, coordinate crisis training and exercises, and ensure policy alignment with Dutch and international regulations.

The role focuses on maintaining BCM documentation and annual planning within a financial services context. You will work with Information Risk Management to monitor laws like DORA and ensure timely escalation and communication during incidents.

Qualifications

• At least five years of experience in a similar BCM/continuity role.
• Higher professional education (HBO) and BCM certification preferred.
• Knowledge of process management and IT.
• Strong Dutch and English written and spoken skills.

Responsibilities

• Improve the quality of Business Impact Analyses (BIAs) and support crisis training.
• Prepare crisis exercises with relevant departments.
• Maintain BCM documentation and update annual BCM plan.
• Schedule activities and monitor timely completion by owners.
• Report progress to the BCM Committee quarterly.
• Monitor laws (e.g., DORA) and prepare gap analyses and action plans.
• Update escalation matrix and Crisis Management Team information.
• Train crisis teams and run exercises at CMT and CS Team levels.

Skills

Excellent communication

Analytical

Collaborative

Results-oriented

Education

HBO level education

BCI/DRI/ISO22301 certification

Tools

BCM tools

Job description

At Van Lanschot Kempen, entrepreneurship, expertise, and client- and solution-oriented thinking are at the heart of how we work. This is also how we approach Business Continuity Management (BCM): an area of expertise that we use to safeguard the continuity of our operations for our clients and across our products, banking solutions, and activities at all times.
You will be eager to put your talents to work as a Business Continuity Coordinator at Van Lanschot Kempen. As part of the Van Lanschot Kempen Group Non-Financial Risk Management (NFRM) function, you support the entire organisation in maintaining and improving BCM. Within NFRM, you work with colleagues in the Information Risk Management team in the BCM risk domain.
You support the business and BCM coordinators, including by improving the quality of Business Impact Analyses (BIAs), delivering crisis training, and preparing crisis exercises together with the relevant departments.
Naturally, you also ensure risk-based BCM policies, methods, and techniques, and their alignment with the laws and regulations applicable to financial institutions.

Furthermore:

• You provide input and contribute to preparing the overall annual BCM plan.
• You ensure that all activities required under the annual plan are scheduled by those responsible, and you monitor their timely completion.
• You report quarterly to the Business Continuity Committee on the progress of these activities.
• You identify new developments within and outside VLK that are relevant to BCM, analyse them, and propose how to respond to these developments.
• You monitor developments in relevant laws and regulations, such as DORA, and ensure that gap analyses and action plans are prepared so that VLK remains compliant.
• You ensure that the escalation matrix and Crisis Management Team (CMT) information are kept up to date, and that the appropriate people are notified directly in the event of incidents at VLK Group/CMT level.
• Together with your colleagues, you are responsible for periodically training crisis teams and their members and conducting exercises, both at Crisis Management Team level (senior management and the Executive Board) and Crisis Support Team level (operational crisis teams).
• You are responsible for managing and keeping all BCM documentation up to date at VLK Group level.

Your talents

You have strong communication skills and are analytical, flexible, collaborative, and results-oriented. That is the best way to describe you as a Business Continuity Coordinator. You use these talents to guide our clients through a constantly changing world every day—by thinking ahead and asking the right questions. In addition, you have:

• At least five years of experience in a similar role, preferably within a corporate organisation and/or financial services provider.

• At least a higher professional education (HBO) level of working and thinking, preferably with a BCM certification (BCI, DRI, or ISO 22301 auditor/practitioner).
• Preferably, knowledge of and experience in process management and IT.
• Strong command of Dutch and English, both spoken and written.

Move ahead at Van Lanschot Kempen

Investing in a more future-oriented, sustainable, and data-driven way with various clients. Both nationally and internationally. With nearly 300 years of experience, we make this ambition a reality at Van Lanschot Kempen. We do this with some 2,300 colleagues in various fields of expertise.

The NFRM team consists of 14 colleagues and operates as part of the CRO (Chief Risk Officer) domain. The team has group-wide responsibility for Operational Risk and Information Risk. BCM activities are part of the Information Risk Management (IRM) team, where you will work alongside colleagues with expertise in areas such as Information Security, Technology, Data and Third-Party Risk. The IRM team works closely with colleagues in Operational Risk Management (ORM), particularly when it comes to safeguarding the continuity of operational processes.

An organisation's degree of innovation and agility also depends on the diversity of its workforce. Our differences make us stronger together. We promote an inclusive work environment where all colleagues feel at home. With us, you can be yourself. And we are proud of that.

We encourage you to apply even if you don't meet every single requirement, as we value diverse perspectives and are committed to building a team that reflects a variety of skills, backgrounds and experiences.
Curious about stories from colleagues and how they experience working at Van Lanschot Kempen? Go to Podcasts and find out more.