Business Analyst

New10; Amsterdam; Hybrid; EUR 56,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Working-from-home allowance

Annual development budget

Pension scheme

5 weeks holiday

Job summary

New10, a fintech scale-up backed by ABN AMRO, is hiring a Business Analyst in Amsterdam. You will bridge business rules and digital solutions, translating needs into clear requirements to help SMEs access funding.

You will work closely with Product & Technology, define problems, run stakeholder alignments, and translate insights into actionable scenarios for the Product Owner. Hybrid work is offered.

Qualifications

• Experience with agile ways of working in a financial organisation.
• Strong analytical mindset with attention to detail and big picture.
• Lean startup mindset focused on customer usage and outcomes.
• Excellent verbal and written communication skills.
• Experience managing stakeholders in a flat organisation.

Responsibilities

• Define what the business and clients need and translate into clear requirements and acceptance criteria.
• Collaborate with CX on user research and validate requirements with entrepreneurs using the product.
• Deep dive into product usage and translate data, CX and process insights into scenarios for the Product Owner.
• Align business, risk, compliance and tech; surface trade-offs and open decisions early.
• Improve journeys and processes within the domain and help set analysis standards.

Skills

Agile mindset

Analytical mindset

Lean startup mindset

Communication skills

Stakeholder management

Job description

Your New Company

We are New10, a financial service scale-up initiated by ABN AMRO Bank. At New10 we believe that business financing should be easy and accessible. Our purpose is to empower businesses to access funding on their terms.

Though our mission is simple, our ambition is bold: become the #1 engine powering North-West European SMEs.

We are on a quest to transform the financing ecosystem by leveraging the speed and innovative strength of a fintech with the expertise and funding of a bank to deliver a fast, simple and clear financing experience to SME businesses.

To support our growth towards this ambition, we're looking for a Business Analyst.

Your new role

As a Business Analyst at New10, you will be closely working with the Product & Technology departments in a dedicated domain, to define new propositions & improved features. You are the linking pin between the business and technology. You are able to translate business rules and (regulatory) requirements into digital solutions that support entrepreneurs' growth.

You start with defining the problem and customer needs and you align requirements with different stakeholders. You love complexity and with your strong communication skills, you help us navigate to understand the full picture. Your analytical mindset and problem-solving skills help you in defining solutions together with our tech teams and UX specialists.

• Get clarity on what the business and clients need, and translate it into clear requirements and acceptance criteria
• Work with CX on user research, and validate requirements with the entrepreneurs who use our product
• Deep dive into how our product is used, and turn data, CX and process insights into scenarios for the Product Owner of the domain
• Bring business, risk, compliance and tech together, and make trade-offs, dependencies and open decisions visible early
• Improve the domain's journeys and processes, and help shape the standards for how we do analysis

Requirements

We're looking for someone who has...

• Multiple years of experience with agile way of working, preferably as Business Analyst in a financial organisation
• An analytical mindset and can do detailed analysis but doesn't forget the big picture
• Lean start up mindset, interested in how customers use our products
• Strong verbal and written communication skills
• Experience with stakeholder management in a flat organisation

Our New10 culture

At New10 we put our people first. We offer an open, collaborative and supportive working environment and guarantee every New10er that they'll have a tremendous opportunity for long-term growth and learning. Between the 175 of us, from 30+ different nationalities, we are:

• Entrepreneurs ourselves, thinking on our feet and making sure the right things happen
• Genuinely interested and curious, seeking to deeply understand our customers and their context
• Driven by data, embracing creativity and exciting technologies
• Open-minded, bringing fresh perspectives and jumping at the opportunity to build a great team together

We offer

• The unique opportunity to grow with a fast-growing fintech scale-up
• €55.605-€75.464 gross yearly (based on 36 hours) including 8% Holiday Allowance and 11% Benefits Budget
• Working-From-Home Allowance, and €1.000,- Annual Development Budget
• Great pension scheme
• 5 weeks of paid holiday and the possibility to buy more holidays using your Benefit Budget
• Hybrid way of working, balanced with office life and in-person events at our fantastic offices near Weesperplein with table football & events like summer parties, wine tastings, hackathons, winter sports and much more
• The possibility of working from abroad
• Private and Business use of the NS (Dutch Railway) Business Card and Phone Subscription
• Apple Gear for work

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Genuinely surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity, Equity and Inclusion are therefore extremely important to our organisation. To ensure that everyone at New10 can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.