Brand specialist

Jifeline Remote Diagnostics BV; Netherlands; Hybrid; EUR 33,000 - 50,000; Full time

Benefits offered by this job

State-of-the-art workplace

Growth and personal development

Travel allowance

8% holiday pay

Pension scheme PMT

24 holiday days

Lunch in company restaurant

Friday drinks

Staff association

Work from home options

Job summary

Jifeline Remote Diagnostics BV is seeking a Brand Specialist to blend automotive passion with cutting-edge diagnostic work. You will assist customers via chat, learn continuously, and contribute to product development through fixes and insights.

The role emphasizes handling diverse brands, staying curious, and delivering smart diagnostics daily while growing within a tight-knit team.

Qualifications

• A passion for cars and engineering is essential.

Responsibilities

• Support customers via chat with technical issues.
• Contribute to development by sharing fixes and insights.
• Capture fixes and insights; problem solving daily.

Skills

Passion for cars

Automotive engineering experience

First mechanic training

Dealer experience with brand tools

Analytical thinking

Computer skills

Dutch or English language

Team player

Education

Mechanic/technical specialist training

Tools

Diagnostic tools

Job description

Are you fascinated by cars and ready for the next step in your career? At Jifeline, you will join a close-knit team where cooperation and your personal contribution are key. Work on the future of automotive diagnostics and become our new:

Brand specialist

What will you do?

At Jifeline Remote Diagnostics, we spar among ourselves on issues and so the level of knowledge gets higher and higher every day. You grow with us. It's like gaining new levels every day. Together, we keep the game sharp and the scores high.

This role offers you the unique opportunity to combine your technical knowledge and passion for cars in a job that is different every day. On a daily basis, you will support customers via chat with technical issues. Not only will you work with cutting-edge technologies, but you will also have the opportunity to actively contribute to their development. We work with all brands, so there will continue to be new things to learn and discover every day.

As a Brand Specialist with us, you capture every fix and insight. This is a position where your contribution is recognised and where you solve new and challenging problems every day.

What do you bring?

At Jifeline Remote Diagnostics, you can use your passion for cars and technology to make a real difference. If you are up for this, it is important that you have the following attributes;

• A passion for cars and/or engineering
• Demonstrable experience in automotive engineering and/or with automotive diagnostic tools
• Training as a first mechanic and/or technical specialist in passenger cars
• Dealer experience with brand specialisation and associated diagnostic tools
• Analytical thinking skills: As in gaming, where analytical thinking is crucial for success
• Computer skills: you effortlessly grasp computer programmes and are familiar with your brand's common tools
• Language knowledge: Dutch or English is required
• Team player: Alone you are faster, together you get further.

What do we offer you?

• A state-of-the‑art workplace in a dynamic and growing organisation
• Room for own initiative, growth and personal development
• A salary between €3,000 and €4,500, depending on knowledge and experience (based on 40 hours per week)
• Travel allowance, 8% holiday pay and a good pension scheme through PMT
• 24 holiday days for full-time employment
• Daily fresh lunch in our company restaurant for a small personal contribution
• Weekly Friday afternoon drinks, participation is not compulsory but enjoyable
• An active staff association that organises various fun outings and events
• Opportunities to work from home or arrange your hours flexibly for a good work-life balance

About Jifeline Remote Diagnostics

Jifeline Remote Diagnostics is a pioneer in the automotive sector, where innovation and passion for cars come together. With us, you will work in one close-knit team on global, innovative remote diagnostics solutions. Every day, we handle around 600 vehicles at Jifeline Remote Diagnostics, taking over vehicles remotely via our online helpdesk. This allows you to perform such things as key programming, towbar coding and service resets without the vehicle having to leave the workshop.

With our remote interface (J-ReX), an OBD connector, a device such as a laptop, tablet or smartphone and a good internet connection, we support mechanics directly and efficiently. This saves time and costs. We combine technical expertise with user-friendly tools and direct communication, making complex diagnoses and adjustments simple and quick.