Brand Ambassador & Sales Specialist

PVH Corp.; Roermond; On-site; EUR 18,000 - 26,000; Full time

Job summary

PVH Corp. seeks a Sales Associate for its Calvin Klein stores in the Netherlands. The role centers on delivering excellent customer service, building relationships with shoppers, and promoting product knowledge to drive a premium in-store experience.

Candidates with hospitality or retail backgrounds, strong communication, and comfort with fast-paced change will thrive. The position emphasizes brand representation and energised store presence.

Qualifications

• Previous experience in hospitality or retail.
• Good communication skills with the ability to build relationships.
• Team player who recognises and celebrates the contributions and achievements of others.
• Able to adapt to change and work at pace.
• Energetic and authentic with a clear presence on the shop floor.
• Can-do attitude and initiative to find in-store solutions.

Responsibilities

• Ensuring high levels of customer satisfaction through excellent service.
• First point of contact for authorising discounts and resolving customer queries.
• Being a brand ambassador, demonstrating in-depth product knowledge.
• Building and maintaining professional relationships with our customers.
• Outfit building for customers and making further product recommendations.
• Assessing customers needs and providing assistance and information on product features.
• Driving store KPIs and suggesting ways to improve.
• Ensuring shop and stock room maintenance, presentation and organisation issues are addressed in an appropriate manner.

Skills

Retail experience

Customer service

Communication

Teamwork

Job description

PVH Corp. seeks a Sales Associate for its Calvin Klein stores in the Netherlands. The role centers on delivering excellent customer service, building relationships with shoppers, and promoting product knowledge to drive a premium in-store experience.

Candidates with hospitality or retail backgrounds, strong communication, and comfort with fast-paced change will thrive. The position emphasizes brand representation and energised store presence.