Beauty Consultant Amsterdam

Parfums Christian Dior; Amsterdam; On-site; EUR 32,000 - 42,000; Full time

Job summary

Parfums Christian Dior in Amsterdam seeks a Beauty Consultant to deliver exceptional client experiences, drive sales, and promote Dior’s luxury image. You will engage clients, demonstrate makeup products, and apply the Dior D.I.O.R.

selling ceremony across the client journey. You will collaborate with Retail teams and counters, maintain visual standards, manage stock, and build lasting relationships with clients both in-store and remotely.

Qualifications

• Experience in luxury retail or beauty is preferred.
• Passion for client experience and brand storytelling.
• Willingness to work weekends and flexible hours.

Responsibilities

• Execute in-store and remote sales activations as a personal shopper.
• Apply the Dior D.I.O.R. selling ceremony throughout the client journey.
• Identify client needs to tailor solutions.
• Demonstrate products and deliver services with excellence.
• Cross-sell and develop complementary product selections.
• Build long-term relationships with clients and drive loyalty.
• Maintain counter merchandising and stock levels; report shortages.
• Capture client data in CRM and use Dior tools.

Skills

Strong sales

Customer service

Beauty expertise

Product storytelling

Dutch fluency

English proficiency

Tools

CRM systems

Dior Connect

iPOS

Job description

POSITION

Do you wish to join the House of Dreams?

In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.

You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.

This Vision Is Carried By Our Six Values That You Will Embody Daily As Designers Of Dreams - Values That Engage And Define Us

Create Passionately

Craft together with joy

Excel for ultimate luxury

Lead with audacity

Cultivate Triumphant inclusivity

Commit and act to re-enchant the world.

Design your dreams with Dior.

Your Impact

Within the Retail team, the Beauty Consultant is responsible for delivering exceptional client experience while achieving sales targets and promoting Dior’s brand image.

This role is crucial in building strong client relationships, driving sell-out performance, and ensuring Dior’s standards of luxury service are consistently met.

The holder of this position will work closely with various functional partners, including Retail teams, Counter Managers, Training, Marketing, and Retail Partners.

Job responsibilities

Day-to-Day Missions

• Execute in-store and remote sales activations, acting as a personal shopper
• Apply the Dior D.I.O.R. selling ceremony throughout the entire client journey
• Initiate contact with clients, welcome them, and proactively engage (traffic stopping)
• Identify and understand client needs to recommend tailored solutions
• Demonstrate products and deliver services with excellence
• Propose complementary products and develop cross-selling
• Communicate passionately about the brand and product universe
• Achieve sales targets and contribute to monthly KPIs

Client Experience & Management (25%)

• Build long-term relationships with clients in-store and remotely
• Recruit new clients through authentic and personalized interactions
• Capture and update client data in CRM systems
• Execute clienteling actions using Dior tools (Dior Connect, iPOS)
• Drive loyalty and repeat business

Counter Operations (25%)

• Ensure merchandising guidelines are applied at all times
• Monitor stock levels and report shortages
• Maintain cleanliness and visual excellence of the counter
• Execute operational and administrative tasks
• Build strong relationships with retail partners
• Respect company policies, grooming standards, and procedures

Profile

• Previous experience in retail, beauty, or customer service is a plus
• Passion for beauty, luxury, and client experience

Soft skills that align with our values:

Create Passionately

• Creative & innovative
• Initiative
• Resourceful
• Resilience

Lead With Audacity

• Proactive and results-driven
• Confident and persuasive
• Critical thinking

Craft Together With Joy

• Teamwork & collaboration
• Emotional intelligence
• Strong communication skills

Cultivate Triumphant Inclusivity

• Empathy
• Integrity
• Open-mindedness

Excel For Ultimate Luxury

• Attention to detail
• High service standards
• Strong work ethic

Commit & Act To Re-enchant The World

• Adaptability
• Problem-solving
• Client-first mindset

Hard Skills

• Strong sales and customer service skills
• Basic CRM and digital tools knowledge
• Beauty and make-up expertise
• Product knowledge and storytelling
• Fluent in Dutch, with good knowledge of English
• Flexible working hours (including weekends)

Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.

Skills development opportunities

• Soft and Hard Skills you will develop in this role
• Luxury sales and client experience expertise
• Clienteling and relationship management
• Product knowledge and beauty expertise
• Potential Career Path From this role
• Senior Beauty Consultant
• Counter Manager
• Retail Trainer