Assistant Store Manager, Tommy Hilfiger Kids - Lelystad Outlet

Tommy Hilfiger; Lelystad; On-site; EUR 35,000 - 50,000; Full time

Benefits offered by this job

Health plans

Dental plans

Retirement plans

Job summary

A global lifestyle brand seeks an Assistant Store Manager for its Lelystad Outlet to lead a passionate team and enhance customer experiences. The ideal candidate will have supervisory experience in premium retail, be an effective communicator, and possess strong people management skills. Responsibilities include driving sales, maintaining visual standards, and collaborating with team members to create a desirable shopping atmosphere. This full-time position offers competitive benefits in a dynamic retail environment.

Qualifications

• Track record in supervisory roles within premium brands.
• Experience in resolving conflict and fostering teamwork.
• Ability to cultivate belonging and inclusivity.

Responsibilities

• Lead the store team to achieve sales and create exceptional customer experiences.
• Identify growth opportunities to improve performance.
• Coordinate with the visual merchandising team.

Skills

Supervisory skills

People management

Effective communication

Teamwork

Problem-solving

Job description

Assistant Store Manager, Tommy Hilfiger Kids – Lelystad Outlet

Tommy Hilfiger is an iconic global lifestyle brand founded in 1985. With a rich heritage and a commitment to inclusive creativity, the company delivers premium apparel across the world. Celestial to a truly active community, Tommy Hilfiger strives for the highest standards in service, quality and innovation.

About the Role

Our stores play a vital role in connecting with consumers and driving brand experience. As Assistant Store Manager, you will lead by example, build a stellar team, and elevate the customer journey. You will collaborate with the Store Manager to hit sales targets, maintain visual standards, manage staffing, and deliver world‑class service.

Responsibilities

• Lead the store team to generate sales, profit, minimise losses, and create an exceptional customer experience while ensuring the shop is visually distinct and impeccably maintained.
• Identify opportunities to grow the business and improve performance through collaboration and creativity.
• Maintain corporate visual merchandising directives and standards for sales floor and back room.
• Coordinate with the visual merchandising team to ensure alignment and clear communication.
• Partner with the Store Manager to build business opportunities and achieve company standards and objectives.
• Focus staff on the importance of quality relationships with customers and ensure accountability for building a repeat customer base.
• Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory.
• Communicate sales drivers and challenges to the Store Manager and develop strategies to maximise business.
• Analyse store‑level reports and create action plans for improvement.
• Assist in manpower planning, recruitment, interviewing and hiring of store personnel.
• Build bench strength for key positions, including potential successors.
• Participate in weekly management meetings and staff meetings.
• Clearly communicate sales goals, performance expectations to staff and guide improvements.
• Provide a great customer journey and achieve exemplary mystery shop results.

About You

• Have a track record in supervisory or specialist roles within a premium or luxury brand.
• Experience in people management with a focus on resolving conflict and fostering teamwork.
• Effective communicator with the ability to cultivate belonging and inclusivity.
• Collaborate to win, recognise, and celebrate contributions and achievements of others.
• Show courage in giving feedback that promotes positive behavioural change.
• Adapt fast and work with pace in a dynamic environment.
• Exude energy and inspire trust with a credible presence on the shop floor.
• Approach all issues with a “can‑do” attitude and make informed in‑store decisions.

What We Offer

PVH provides a competitive benefits package designed to support associates at home and at work, including health, dental and retirement plans. We are committed to fostering an inclusive and diverse community and welcome applicants from all backgrounds. Eligible applicants will be considered without regard to age, ethnicity, ability, gender, nationality, race, religion or sexual orientation.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Retail Apparel and Fashion

EEO Statement

PVH Corp. or its subsidiary (“PVH”) is an equal‑opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under applicable law. PVH is also committed to ensuring that all current and future associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential.