Application Engineer/ Administrator

Arhs Group; Den Haag; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Arhs Group, part of Accenture, seeks an IT Consultant to install, configure and administer applications across production and non-production environments. You will monitor performance, tune systems, and contribute to incident, change and release management within a large IT infrastructure.

The role emphasizes automation, knowledgebase development and reporting on availability and capacity, with focus on cloud and container technologies such as Docker, Kubernetes and Elasticsearch.

Qualifications

• Bachelor's degree plus 9 years of relevant IT experience.
• Fluent English, at least B2 level.
• 6+ years in mid/large IT infrastructure deployment, support and maintenance.
• 5+ years in application administration.
• 2+ years with micro-services and container stacks (Docker, Kubernetes).
• 2+ years administering Elasticsearch.
• 5+ years with enterprise Microsoft or Linux server solutions.
• Knowledge of Kubernetes, Helm, Docker, Rancher.
• Configuration management with Puppet, Ansible or Chocolatey.
• Shell or PowerShell scripting.
• ITIL knowledge (incident, change, release).
• 2+ years with Public or Hybrid Cloud (Azure or AWS).
• DevOps familiarity.
• Relational databases (MS SQL, PostgreSQL).
• Kong API Gateway knowledge.
• Public/Hybrid Cloud (Azure/AWS) expertise.
• Certifications in listed technologies.

Responsibilities

• Install, configure and administer applications in production and non-production environments.
• Monitor applications, tune performance and improve service efficiency.
• Provide incident, change, release and problem resolution for applications.
• Create and validate procedures manuals, troubleshooting guides, backup and restore plans.
• Automate recurring system administration tasks and document support processes.
• Contribute to structuring and maintaining the knowledgebase for ICT Operations.
• Report on application availability, performance, capacity and usage as required.

Skills

English B2

ITIL

DevOps

Shell scripting

Education

Bachelor's degree

Tools

Docker

Kubernetes

Helm charts

Rancher

Puppet

Ansible

Chocolatey

PowerShell

Elasticsearch

MS SQL

PostgreSQL

Job description

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development. Arηs Group was acquired by Accenture in July 2024.

Job Description

The consultant will perform the following tasks/services:

• application installation, configuration and administration in production and non-production environments;
• application monitoring, performance tuning and continuous improvement of the efficiency and quality of service;
• applications support and maintenance activities such as incident, change, release and problem resolution;
• writing and validating application procedures manuals, including troubleshooting guides, backup and restore plans;
• automating administrative procedures for recurring system administration activities and provide installation and technical support documentation where required;
• contributing to the structuring, maintenance and development of the technical knowledgebase supporting the ICT Operations activities;
• reporting on application availability, performance, capacity and overall usage where required.

Qualifications

• Bachelor's degree plus 9years of relevant experience.
• Presents excellent command of English, at least at B2 level.
• Minimum of 6 years of experience working as an IT professional in mid/large IT infrastructure environments, including deployment, support and maintenance of applications.
• Minimum of 5 years of experience working as an IT professional in the area of application administration.
• Minimum of 2 years of experience with micro-services, container orchestration and container-based stacks such as Docker or Kubernetes.
• Minimum of 2 years of experience administering and supporting Elasticsearch.
• Minimum of 5 years of experience working with enterprise Microsoft or Linux server solutions.
• Good knowledge of the deployment and administration of Elasticsearch clusters.
• Good knowledge of micro-services, container orchestration and container-based stacks using Kubernetes, Helm charts, Docker and Rancher.
• Good knowledge of configuration management concepts and technologies (e.g. Puppet, Ansible, Chocolatey).
• Good knowledge of shell and/or PowerShell scripting.
• Good knowledge of ITIL, including the incident, change and release management processes.
• Minimum of 2 years of experience working with Public or Hybrid Cloud services and solutions (AZURE or AWS).
• Good knowledge of DEVOPS.
• Good knowledge of relational databases (e.g. MS SQL, PostgreSQL) and how they interact with applications.
• Good knowledge of Kong API Gateway.
• Good knowledge of Public or Hybrid Cloud services and solutions (Azure or AWS).
• Certifications in the above mentioned technologies.