Agente di Reservashon: Servicio al Cliente Hotelero

TUI BLUE Curaçao; Netherlands; Remote; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Performance bonus

Job summary

The Reservations Agent at TUI BLUE Curaçao will handle guest reservations, confirm bookings, and provide accurate information on room availability, rates, and hotel policies. You will respond to guest inquiries with professionalism, ensuring every interaction is efficient and friendly, guiding guests to make informed decisions and secure the best possible options.

We value a minimum of 1 year in hospitality customer service, strong digital skills, and clear communication.

Qualifications

• Minimum 1 year of experience in customer service within hospitality.
• Excellent communication and interpersonal skills.
• Ability to handle inquiries about availability, rates, rules and procedures.

Responsibilities

• Answer guest inquiries about room availability and pricing.
• Provide accurate information on policies and procedures.
• Assist guests in making informed reservations and decisions.

Skills

Customer service

Hospitality knowledge

Tools

Digital systems proficiency

Job description

The Reservations Agent at TUI BLUE Curaçao will handle guest reservations, confirm bookings, and provide accurate information on room availability, rates, and hotel policies. You will respond to guest inquiries with professionalism, ensuring every interaction is efficient and friendly, guiding guests to make informed decisions and secure the best possible options.

We value a minimum of 1 year in hospitality customer service, strong digital skills, and clear communication.