Account manager

DENS; Helmond; Hybrid; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Room to grow

Pleasant working environment

Colleagues with ambition to grow

Job summary

DENS, based in Helmond, NL, seeks an Account Manager to own and grow a portfolio of strategic customers. You will understand client needs, strengthen long-term relationships, and identify opportunities within existing accounts, including renewals and new framework agreements.

You will work closely with engineering and management, traveling to client sites as needed. A strong commercial drive, Dutch fluency, and a passion for energy solutions are essential.

Qualifications

• Strong relationship management skills, building trust for the long term.
• Commercially astute: identify opportunities and act proactively.
• Affinity with technical products and complex decision-making processes.
• Excellent communication in Dutch; English is a plus.

Responsibilities

• Manage and expand a portfolio of strategic customer accounts.
• Proactively identify upselling and cross-selling opportunities within existing accounts.
• Develop account plans and monitor customer satisfaction.
• Coordinate technical and commercial follow-up after order placement.
• Negotiate contract renewals and new framework agreements.
• Share customer insights with product development and management.

Skills

Relationship management

Proactive selling

Technical product knowledge

Dutch language

Job description

Our customer base grows alongside the company, so you will not be starting from scratch. You will inherit a portfolio with real projects and genuine growth potential. Customers stay with DENS because of what we build, and your role is to deepen those relationships rather than continuously hunt for new business every month.

Long-term partnerships are at the heart of everything we do.

As an Account Manager, you will be the dedicated point of contact for a portfolio of strategic customers. You will understand their organization, challenges, and ambitions. You will ensure that DENS remains top-of-mind and proactively identify new opportunities within existing accounts, ranging from upselling opportunities to long-term contracts.

we offer

• Room to grow: if you show us what you can do, we will give you the opportunity to develop yourself
• A pleasant working environment where people work hard, but there is also room for fun
• Working with colleagues who want to move forward, keep improving, and grow with us

your skills

• Commercially driven: you identify opportunities and do not wait for customers to bring them up
• Strong relationship management skills: you build trust for the long term
• You enjoy diving into the details of our innovative energy solutions and quickly develop in-depth product knowledge

why dens

• We are not a standard technical company. We are innovative, ambitious, and always on the move
• We look at what each person needs and respond accordingly: no standard approach, but tailor‑made solutions
• Because we all work on the same site, the lines of communication are short and decisions are made quickly; that is our strength

What will you do?

• Manage and expand a portfolio of strategic customer accounts.
• Proactively identify upselling and cross‑selling opportunities within existing accounts.
• Develop account plans and monitor customer satisfaction.
• Coordinate technical and commercial follow‑up after order placement.
• Negotiate contract renewals and new framework agreements.
• Share customer insights with product development and management

What we are looking for

• At least 3 years of experience in account management, preferably within the energy, infrastructure, or industrial sectors.
• Strong relationship management skills with the ability to build long‑term trust.
• Commercially astute: you recognize opportunities and act on them proactively.
• Affinity with technical products and complex decision‑making processes.
• Excellent communication skills in Dutch; English proficiency is an advantage.
• Willingness to travel regularly for customer visits.

What we offer

• Competitive salary based on experience.
• Company lease car appropriate for the role.
• Established customer portfolio with significant growth potential.
• Close collaboration with engineering teams and management.
• The opportunity to contribute to the energy transition and sustainability goals of the Netherlands.
• Helmond office as your home base, with the option to work from home.

Why DENS?

If you choose DENS, you choose a working environment where innovation, sustainability and teamwork are key. With us, you will not only work on the future of energy, but also on your own. At DENS, you get the space to develop, to be challenged and to make an impact with us that will make a difference.

Jump on board and get energy from your work! At DENS, you’ll recharge yourself every day with challenging projects and a team bursting with energy. So, are you ready to recharge your career and make a real difference?

About DENS

DENS develops and delivers advanced mobile energy and battery solutions for demanding industries, ranging from construction and ports to critical infrastructure and inland shipping. We are a fast-growing company with approximately 170 employees, founded as a spin-off from Eindhoven University of Technology (TU/e) and based in Helmond, the Netherlands.