2,477

It jobs in Malaysia

24/7 IT App Support Specialist | Customer Success

SEER S&R

Kuala Lumpur
On-site
MYR 40,000 - 60,000
21 days ago
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Business Development Leader (Service Training Center Manager)

Hunters International Sdn Bhd

Petaling Jaya
On-site
MYR 150,000 - 200,000
21 days ago

Clinical IT Specialist | Remote + Traveling required

J-Recruit Recruitment Agency

Kuala Lumpur
Hybrid
MYR 100,000 - 150,000
21 days ago

M&E Design Engineer | Data Center Projects

Hunters International Sdn Bhd

Petaling Jaya
On-site
MYR 60,000 - 80,000
21 days ago

Staff Nurse - Multi-Discipline Ward

Hunters International Sdn Bhd

Petaling Jaya
On-site
MYR 150,000 - 200,000
21 days ago
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Social Media Manager

Formee Holdings

Cyberjaya
On-site
MYR 100,000 - 150,000
21 days ago

M&E Project Manager / Senior Manager (PJ, Penang, JB, Malacca)

Hunters International Sdn Bhd

Petaling Jaya
On-site
MYR 150,000 - 200,000
21 days ago

Product Compliance Executive (Global Trade)

MR DIY International

Seri Kembangan
On-site
MYR 60,000 - 80,000
21 days ago
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eDHR & MES Systems Support Engineer

BD

Kulim
On-site
MYR 60,000 - 80,000
21 days ago

Specialist/ Engineer - Plant Engineering (Test)

AT&S

Kulim
On-site
MYR 30,000 - 50,000
21 days ago

Software Developer (Backend)

Hunters International Sdn Bhd

Kuala Lumpur
On-site
MYR 150,000 - 200,000
21 days ago

Drafter AutoCAD

PC Group

Subang Jaya
On-site
MYR 20,000 - 100,000
21 days ago

Project Manager - Automotive - Based in Henan, China

Hunters International Sdn Bhd

Kuala Lumpur
On-site
MYR 209,000 - 293,000
21 days ago

Production Supervisor (Mechanical)

AT&S

Kulim
On-site
MYR 70,000 - 90,000
21 days ago

IT Project Delivery Lead — PMO & Strategy

DHL Supply Chain

George Town
On-site
MYR 70,000 - 90,000
21 days ago

Strategic Finance Planning & Control Analyst

Arvato Systems

Kuala Lumpur
On-site
MYR 50,000 - 70,000
21 days ago

Finance Manager, NGO, Bangsar

Hunters International Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
21 days ago

Customer Care Manager

Hunters International Sdn Bhd

Subang Jaya
On-site
MYR 100,000 - 150,000
21 days ago

Quality Specialist

Celestica

Kulim
On-site
MYR 40,000 - 60,000
21 days ago

MAINTENANCE TECHNICIAN (E&I)

Groupe Avril

Port Klang
On-site
MYR 30,000 - 45,000
22 days ago

Inside Sales

Recooty

Petaling Jaya
On-site
MYR 100,000 - 150,000
22 days ago

Dynamic Inside Sales Pro — Commission & Perks (Malaysia)

Recooty

Petaling Jaya
On-site
MYR 100,000 - 150,000
22 days ago

Senior OTC Specialist (Japanese Speaker)

APAC Michael Page

Malaysia
On-site
MYR 60,000 - 120,000
22 days ago

Associate - Data Engineer

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 45,000 - 65,000
22 days ago

IT Audit Manager

Zurich 56 Company Ltd

Kuala Lumpur
On-site
MYR 100,000 - 140,000
22 days ago

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24/7 IT App Support Specialist | Customer Success
SEER S&R
Kuala Lumpur
On-site
MYR 40,000 - 60,000
Full time
23 days ago

Job summary

A prominent technology service provider in Kuala Lumpur is seeking a Customer Support specialist to manage customer inquiries and ensure their needs are met. The ideal candidate has over 2 years of experience in technical support or customer service, and is fluent in English and Mandarin. Responsibilities include tracking service requests and managing client communications. This role offers a challenging and rewarding environment with flexible work hours.

Qualifications

  • 2+ years of experience in customer service or technical support.
  • Fluent in English and Mandarin, both written and spoken.
  • Basic troubleshooting knowledge of desktop support issues.

Responsibilities

  • Advocate for customer success and address their needs.
  • Manage and track tickets within SLAs.
  • Communicate issue status and updates to clients and management.

Skills

Customer advocacy
Issue resolution management
Communication skills
Teamwork
Critical thinking

Tools

Database knowledge
AWS
Job description
A prominent technology service provider in Kuala Lumpur is seeking a Customer Support specialist to manage customer inquiries and ensure their needs are met. The ideal candidate has over 2 years of experience in technical support or customer service, and is fluent in English and Mandarin. Responsibilities include tracking service requests and managing client communications. This role offers a challenging and rewarding environment with flexible work hours.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.