WhatsApp Growth Architect

Thakral One; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A consulting and technology services company is seeking a WhatsApp Growth Hacker with 8-10 years of experience in digital marketing, conversational design, or CRM automation. The role focuses on optimizing chat funnels, integrating WhatsApp with backend systems, and utilizing data insights to enhance engagement across conversational commerce channels. Candidates should be familiar with chatbot frameworks and have a strong data orientation. This position is based in Kuala Lumpur, Malaysia.

Qualifications

• 8-10 years in digital marketing, conversational design, or CRM automation.
• Experience integrating WhatsApp with backend systems.

Responsibilities

• Optimize chat funnels for sales, service, or lead generation.
• Analyze drop-off points to drive funnel conversation improvements.

Skills

WhatsApp Business API

Chatbot frameworks (Dialogflow, Twilio, Meta Cloud API)

A/B testing tools

Data and UX orientation

Job description

A consulting and technology services company is seeking a WhatsApp Growth Hacker with 8-10 years of experience in digital marketing, conversational design, or CRM automation. The role focuses on optimizing chat funnels, integrating WhatsApp with backend systems, and utilizing data insights to enhance engagement across conversational commerce channels. Candidates should be familiar with chatbot frameworks and have a strong data orientation. This position is based in Kuala Lumpur, Malaysia.