Web App & API Support Specialist – Azure .NET

EcoVadis; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading sustainability ratings provider is looking for Web Application and Salesforce Support Specialists in Kuala Lumpur. The role entails providing high-quality support to users, troubleshooting issues, and collaborating with team members to ensure smooth operations. Candidates should have 2+ years in web application support and a strong commitment to customer service. This position offers a hybrid work model and various benefits.

Benefits

Flexible working hours

Wellness allowance

Professional mental health support

Referral bonus policy

Learning and development

Sustainability events

Medical Aid coverage

Qualifications

• Approximately 2 years working experience in Web Application Support.
• Strong investigation and diagnostic skills.
• Ability to work under pressure in a fast-moving environment.

Responsibilities

• Provide assistance on issues with EcoVadis tools.
• Troubleshoot reported issues and diagnose bugs.
• Collaborate with team to identify and solve issues in web applications.

Skills

Fluent written and spoken English

Customer service experience

Problem-solving skills

Excellent organization skills

Basic knowledge of ITSM tools

SQL and C#.Net programming knowledge

Salesforce Expertise

Experience in monitoring tools

Education

Master or Engineer in Computer Science or relevant degree

Tools

Azure DevOps

Visual Studio

SQL Server

Job description

A leading sustainability ratings provider is looking for Web Application and Salesforce Support Specialists in Kuala Lumpur. The role entails providing high-quality support to users, troubleshooting issues, and collaborating with team members to ensure smooth operations. Candidates should have 2+ years in web application support and a strong commitment to customer service. This position offers a hybrid work model and various benefits.