Wavespace Experience Lead (Design Thinking & Innovation)

EY; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A global consulting firm in Kuala Lumpur seeks an experienced facilitator to manage and execute immersive client experiences. This role involves leading workshops, maintaining oversight of session design, and ensuring customer satisfaction through innovative methodologies. Ideal candidates will have over 8 years of relevant experience, strong analytical skills, and expertise in design thinking, contributing to a dynamic working environment.

Benefits

Continuous learning

Flexible working arrangements

Leadership coaching

Inclusive culture

Qualifications

• More than 8 years of relevant working experience in consulting or related fields.
• Awareness of design, innovation, business, and technology trends.

Responsibilities

• Manage the planning and execution of Wavespace experiences.
• Ensure wavespace sessions meet customer expectations.
• Lead workshops to understand client needs and support design strategies.

Skills

Strong analytical and problem-solving skills

Advanced written and verbal communication skills

Ability to work under pressure

Expertise in design thinking methodologies

Education

Bachelor's or Master's degree

Job description

A global consulting firm in Kuala Lumpur seeks an experienced facilitator to manage and execute immersive client experiences. This role involves leading workshops, maintaining oversight of session design, and ensuring customer satisfaction through innovative methodologies. Ideal candidates will have over 8 years of relevant experience, strong analytical skills, and expertise in design thinking, contributing to a dynamic working environment.