Warehouse & Logistic Manager

HID Global Sdn Bhd; Kulai; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global technology firm is seeking a Manager for Warehouse & Logistics in Kulai, Malaysia. The ideal candidate will oversee all inbound and outbound material flows, ensure compliance with local regulations, and drive improvement initiatives. With at least 8 years of experience in warehouse operations and strong leadership skills, you will manage a team and maintain high service levels. Proficiency in English and Bahasa Malaysia is required, and knowledge of Mandarin is preferred. Competitive opportunity to lead in a dynamic environment.

Qualifications

• Proven ability to lead operational warehouse and shipping teams.
• Strong process understanding; able to implement improvement initiatives.
• Knowledge of MITI, MIDA, Customs compliance requirements.

Responsibilities

• Manage day-to-day operations of Warehouse & Logistics department.
• Ensure inventory accuracy and manage documentation.
• Develop and implement SOPs for high-performance operations.

Skills

Leadership

Analytical skills

Customer orientation

Process improvement

Team collaboration

Organizational skills

Communication skills

Education

8 years of experience in warehouse operations

3 years managing operational teams

Experience with local compliance requirements

Tools

MS Office (Word, Excel, PowerPoint)

ERP systems (Oracle preferred)

Job description

Manager, Warehouse & Logistics

The Manager, Warehouse & Logistics is responsible for the complete in‑bound and out‑bound material flow, ensuring timely and accurate deliveries. He/She oversees all coordination and compliance activities with local authorities (MITI, MIDA, Customs, SIRIM, Port Authority, etc.), ensures warehouse inventory accuracy, prepares monthly and yearly reporting, manages LMW license renewals, and conducts continuous cost reviews related to freight and scrap. The Manager will drive improvement initiatives to deliver world‑class service levels to our global customers and implement efficient warehouse and logistics practices.

Duties and Responsibilities

• Manage the day‑to‑day operations of the Warehouse & Logistics department.
• Ensure physical and system inventory accuracy.
• Conduct periodic cycle counts.
• Prepare and submit monthly and yearly LMW reporting, including import, export, and waste documentation.
• Coordinate all external audits and ensure proper documentation and compliance.
• Ensure on‑time delivery to customers and completion of all import/export documentation accurately and on schedule.
• Select optimal routes to ensure cost‑efficient and smooth shipment processes.
• Develop, implement, and maintain SOPs to support high‑performance warehouse and logistics operations.
• Initiate and execute continuous improvement projects (e.g., response time reduction, efficiency improvements, data processing, safety, SLOB monitoring).
• Undergo training to acquire sufficient knowledge of company products.
• Manage communication and coordination with freight forwarders.
• Conduct tenders for logistics services to secure competitive pricing and reliable service.
• Select the most economical freight options while meeting customer and production requirements.
• Prepare monthly management reports with cost analysis and recommendations.
• Ensure departmental KPIs are established and achieved.
• Maintain a safe working environment and ensure zero accidents.
• Escalate to senior management when delivery or compliance risks arise to enable timely mitigation.

Qualifications

• Proven ability to lead operational warehouse and shipping teams.
• Strong process understanding and analytical skills; able to present and implement improvement initiatives.
• Strong customer orientation and focus on on‑time delivery.
• Knowledge and experience working with MITI, MIDA, Customs and SIRIM compliance requirements.
• Ability to manage multiple tasks simultaneously.
• Able to perform effectively in challenging situations.
• Works independently and collaboratively across departments; strong team player.
• Highly organized, proactive, and able to take initiative.
• Autonomous, reliable, and hands‑on mindset.

Education and Experience

• Minimum 8 years of experience in warehouse operations, including 3 years managing freight procurement.
• Minimum 3 years of experience managing operational teams.
• Demonstrated track record in people management and process improvement.
• Experience handling compliance matters with local authorities; customs experience is an added advantage.

Language Skills

Strong verbal and written communication skills in English and Bahasa Malaysia. Mandarin proficiency is strongly preferred.

Computer Skills

• Proficient in MS Office applications (Word, Excel, PowerPoint).
• Familiar with Windows operating systems.
• Experience with ERP systems; Oracle knowledge is a plus.
• Proactive communication and follow‑through.
• Strong interpersonal skills.
• Ability to understand and respond to customer needs.
• Ability to recommend alternative transportation modes, routing, and freight options.
• Capability to resolve transportation and import/export issues effectively.

Work Environment

The work environment includes exposure to moderate noise levels and typical warehouse activity.

Work Requirements

Compliance with all HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.