Warehouse Lead, Fulfilment Centre (Penang)

Shopee; Penang; On-site; MYR 60,000 - 85,000; Full time

Job summary

A leading e-commerce platform in Malaysia is seeking an experienced Warehouse Manager to oversee operations in Penang. This role involves managing inventory, ensuring service level agreements, conducting team meetings, and producing performance reports. The ideal candidate has experience in warehouse management, strong analytical skills, and excellent communication abilities in both local language and English.

Qualifications

• Experience in warehouse management or related fields.
• People management experience in an operational environment.
• Strong analytical skills and operational management ability.
• Excellent verbal and written communication in local language and English.

Responsibilities

• Manage warehouse operations ensuring alignment with company policies.
• Oversee inventory management and outbound operations.
• Ensure service level agreements are met for all operations.
• Conduct team briefings and performance evaluations.
• Provide strategic recommendations and analytics reports.

Skills

Fulfillment experience

Warehouse management

People management

Analytical skills

Problem-solving skills

Presentation skills

Communication skills

Job description

Job Description:

• Oversee and strategically manage the warehouse, ensuring alignment with company policies and vision.
• Oversee the inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound operations, and maintenance operations.
• Ensure that service level agreements (SLAs) are met for all warehouse operations.
• Manage various analyses, including cost/benefit, cost optimization, delivery/returns performance, forecasts, and solution feasibility.
• Lead team briefings, conduct weekly meetings with staff, and hold regular meetings to evaluate team performance.
• Conduct studies and provide recommendations to management for strategic initiatives, utilizing analytics and a strong understanding of the local market.
• Produce regular reports and statistics, including warehouse key metrics, shrinkage reports, stock movement reports, and cost reports.

Requirements:

• Ideally experience in fulfillment, warehouse management, operation, manufacturing or related fields.
• Demonstrated people management experience in an operational environment with your team responsibility.
• Proven analytical skills and operational management skills.
• Strong problem solving, presentation, communication, and interpersonal skills
• Good Verbal and Written communication skills in Local Language and English.
• Proven ability in leading a team in a result-oriented environment.
• Potential working location: Penang