WAITER / WAITRESS

MFAS RESOURCES; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A hospitality organization in Kuala Lumpur is seeking friendly and service-oriented Waiters/Waitresses to join their team. Responsibilities include providing outstanding dining service, taking orders, communicating effectively with kitchen staff, and maintaining cleanliness in dining areas. Proficiency in Bahasa Malaysia and English is a must. The ideal candidates should be friendly, reliable, and willing to work flexible shifts. Competitive benefits and opportunities for growth are offered.

Benefits

Staff meals provided

Attendance allowance

Performance bonus

Opportunities for promotion

Qualifications

• Proficient in Bahasa Malaysia and English.
• Friendly, reliable, and well-groomed.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Provide excellent customer service to ensure guest satisfaction.
• Take food and beverage orders accurately and deliver them promptly.
• Set and clear tables, maintain cleanliness in the dining and bar areas.

Skills

Customer service

Communication skills

Teamwork

Education

SPM or equivalent

F&B certification

Tools

POS system knowledge

Job description

MFAS Resources is seeking friendly and service‑oriented individuals to join our team as Waiters/Waitresses. You will be responsible for providing outstanding dining service, maintaining a clean and welcoming environment, and ensuring a pleasant experience for all our guests.

Key Responsibilities

• Provide excellent customer service to ensure guest satisfaction.
• Take food and beverage orders accurately and deliver them promptly.
• Make menu recommendations and answer customer inquiries.
• Communicate order details clearly to kitchen staff.
• Stay informed about menu changes, promotions, and daily specials.
• Set and clear tables, maintain cleanliness in the dining and bar areas.
• Deliver bills, process payments, and ensure accurate POS transactions.
• Assist in preparing simple beverages.
• Report to work on time, in full uniform with name tag.
• Operate and manage the POS system including daily closing reports.

Requirements

• Education: SPM or equivalent; F&B certification is an advantage.
• Experience: Fresh graduates encouraged; 1 year in food service is a plus.
• Language: Proficient in Bahasa Malaysia and English.
• Malaysian citizens preferred, or foreign workers with valid permits.
• Friendly, reliable, and well‑groomed with strong communication skills.
• Willing to work shifts, weekends, and public holidays.
• Basic POS system knowledge is beneficial.

Staff meals provided; EPF, SOCSO & EIS contributions; Attendance allowance; Performance bonus; Opportunities for promotion and professional development.

Schedule

• Day shifts.
• Weekend and public holiday availability required.

Supplemental Pay

Attendance and performance bonuses.

Location

(Reliable commute or relocation preferred) Hostel NOT provided.