Waiter / Waitress

Mandarin Oriental Hotel Group Limited; Kuala Lumpur; On-site; MYR 4,000 - 8,000; Full time

Job summary

A luxury urban resort in Kuala Lumpur is looking for a Waiter/ress to join the Food & Beverage team. As part of the culinary department, you will greet and serve guests, provide detailed menu information, and actively support the hotel's team culture. Ideal candidates should have a High School Diploma and demonstrate qualities like creativity and a quality-oriented mindset. Opportunities for learning and development, as well as health benefits, are provided.

Benefits

Learning & Development programs

Complimentary MOstay nights

Health & Colleague Wellness initiatives

Higher than norm EPF contributions

SOCSO & EIS

Public holiday entitlement

Exceptional rest area

Responsibilities

• Greet and serve guests with detailed menu information.
• Make menu suggestions to guests.
• Attend training sessions and meetings as required.
• Increase professional knowledge continuously.
• Support hotel team culture and values.
• Maintain a positive attitude towards guests and colleagues.

Skills

Quality Orientated

Creative

Education

High School Diploma or equivalent

Job description

WAITER/RESS

Mandarin Oriental, Kuala Lumpur is looking for a Waiter/ress to join our Food & Beverage team.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

About the job

Based at the Mandarin Oriental, Kuala Lumpur / within the Culinary Department in Kuala Lumpur, the Waiter/ress is responsible for greeting and serving our guests, providing detailed information on menus, multi‑tasking various front‑of‑the‑house duties in a fast‑paced environment. The Waiter/ress reports to the Restaurant Manager.

As Waiter/ress, you will be responsible for the following duties:

• Help to ensure the hotel’s high standards.
• To be able to make menu suggestions to guests.
• Attend all training sessions and courses, briefings and meetings as required.
• Make a significant and continuous effort to increase your professional knowledge to achieve the goals and objectives of the hotel and department.
• Actively support the hotel’s team culture, and help to achieve the hotel’s Vision, Mission, goals, and values.
• Show a positive, energetic, and caring attitude always towards guests and fellow colleagues.

As Waiter/ress, we expect from you:

• High School Diploma or equivalent.
• Quality Orientated and Creative.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• EPF (Employees Provident Fund) contributions (higher than the norm).
• SOCSO (Social Security Organisation) & EIS (Employment Insurance System).
• Public holiday entitlement based on Malaysian calendar.
• Exceptional rest area & colleagues engagement activities.

We’re Fans. Are you?