Waiter/ Waitress

UOA Hospitality; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hospitality provider in Kuala Lumpur is seeking dedicated staff to enhance guest experiences. Responsibilities include greeting and seating guests, presenting menus, taking orders, and ensuring timely service. Ideal candidates should possess excellent communication skills and knowledge of food and beverage service. A professional appearance and customer-oriented attitude are essential. Join a team that values attention to detail and collaboration in delivering exceptional service.

Qualifications

• Strong knowledge of food, beverages, and wine service is preferred.
• Well-groomed, professional appearance, and customer-oriented attitude.
• Team player with a positive attitude and attention to detail.

Responsibilities

• Greet and seat guests in a warm, professional manner.
• Present menus, explain dishes, and provide recommendations.
• Take accurate food and beverage orders and ensure timely service.
• Serve dishes and beverages with attention to detail.

Skills

Excellent communication skills

Knowledge of food and beverage service

Customer-oriented attitude

Team player

Job description

Responsibilities

Greet and seat guests in a warm, professional manner.

Present menus, explain dishes, and provide recommendations when requested.

Take accurate food and beverage orders and ensure timely service.

Serve dishes and beverages with attention to detail and presentation standards.

Anticipate guests’ needs and respond promptly to requests.

Ensure tables are set, cleared, and reset efficiently.

Work closely with the kitchen and bar teams to ensure smooth operations.

Handle guest feedback or complaints with professionalism and elevate when needed.

Maintain cleanliness and hygiene standards in the dining area.

Requirements

Excellent communication and interpersonal skills.

Strong knowledge of food, beverages, and wine service is preferred.

Well-groomed, professional appearance, and customer-oriented attitude.

Team player with a positive attitude and attention to detail.