Vice President, GR NFRM TRM - Governance & Enablement

CIMB Bank Berhad; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

CIMB Bank Berhad seeks a Senior leader in Governance & Enablement to drive digitalization and automation within Group Operations. You will understand technical and business processes, and align initiatives with strategic goals to deliver exceptional service to internal and external stakeholders.

You will lead design, development, and automation using VBA, Python, and Pentaho, while collaborating with business users and IT. Strong communication and organizational skills are essential.

Qualifications

• Experience in data management/analytics.
• Strong programming/scripting/ETL capabilities.
• Excellent communication and interpersonal skills.
• People-oriented and team-based collaboration.
• Detail-oriented, structured, and well organized.

Responsibilities

• Spot potential problems in current processes using analytical/problem solving skills and propose improvements or automation solutions.
• Use VBA, Python, Pentaho Designer and other languages to solve technical problems.
• Design, develop, and implement automation using vendor platforms or open-source tools based on business requirements.
• Continuously assess platform capability and propose enhancements for future needs.
• Collaborate with business users to understand pain points and identify digital solutions.
• Bridge communication between business users and developers/IT to ensure requirements are clear.
• Conduct requirements gathering workshops to produce BRD documents.
• Prepare, review and finalize FSD and disseminate to users for sign-off.
• Support testing phases (UT, SIT, UAT) and manage defects.
• Create training materials and advise teams on best use of technology.

Skills

Data management

Analytics

Programming/Scripting/ETL

VBA

Python

Interpersonal skills

Communication

Detail-oriented

Structured & organized

Team player

Task-driven

Tools

VBA

Python

Pentaho Designer

Job description

Vice President, GR NFRM TRM - Governance & Enablement

To gain in-depth understanding of the technical, business processes and services, in order to facilitate the implementation of digitalization and automation initiatives, aligned to Group Operations' business strategy, ensuring optimal service delivery to internal and external stakeholders.

Key responsibilities

• Use analytical abilities and problem solving to spot potential problems/issues in current process and to provide solution, process improvement or through automation
• Use programming skills, such VBA (Visual Basic for Applications), Python, Pentaho Designer and any other programming language to solve the technical problem
• Perform technical design, development and implementation of automation using vendor's platform or open-source tools based on business requirements
• Continuously assessing the capability of the platform and propose new enhancement which may benefit the business in the future requirements
• Work closely with business users to understand and identify their pain points and challenges, conduct research and analysis in order to come up with the most effective digital solutions to the business problems
• Serves as a bridge between business users and developers/ IT team to ensure users' requirements are communicated clearly and accurately
• Conduct requirements gathering workshop to facilitate the requirement gathering process with users to produce Business Requirement Documents (BRD)
• Prepare, review and finalise Functional Specification Document (FSD) and disseminate to business users for final sign-off
• Provide support to Unit Testing, System Integration Test and User Acceptance Test and manage the defects raised for UT, SIT and UAT
• Use verbal and written communication skills to create training materials and advise other members on the best ways to use various technology to solve problems

About you

• Data Management/Analytics
• Programming/Scripting/ETL
• Strong communication and interpersonal skills
• People-oriented
• Detailed-oriented
• Structured and well organised
• Team player
• Task driven

CIMB is one of ASEAN’s leading banking groups and Malaysia’s second largest financial services provider, by assets. Listed on Bursa Malaysia via CIMB Group Holdings Berhad, it had a market capitalisation of approximately RM81.6 billion as at 31 March 2026. It offers consumer banking, commercial banking, wholesale banking, transaction banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present across ASEAN in Malaysia, Indonesia, Singapore, Thailand, Cambodia, Vietnam and the Philippines. Beyond ASEAN, the Group has market presence in China, Hong Kong and UK.

CIMB is one of ASEAN’s leading banking groups and Malaysia’s second largest financial services provider, by assets. Listed on Bursa Malaysia via CIMB Group Holdings Berhad, it had a market capitalisation of approximately RM81.6 billion as at 31 March 2026. It offers consumer banking, commercial banking, wholesale banking, transaction banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present across ASEAN in Malaysia, Indonesia, Singapore, Thailand, Cambodia, Vietnam and the Philippines. Beyond ASEAN, the Group has market presence in China, Hong Kong and UK.

Banking & Credit More than 10,000 employees