Ventures Operations Lead: Retail Growth & Merchandising

AEON Co. (M) Bhd.; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A prominent retail company in Kuala Lumpur is looking for an Assistant Manager to oversee store operations, ensuring excellent customer service and effective team leadership. This role involves inventory management, promotional strategy execution, and maintaining supplier relationships. Candidates should possess a relevant degree and have a minimum of 3 years in retail leadership. Join a company dedicated to customer satisfaction and a friendly shopping environment.

Qualifications

• Minimum 3 years in multi-site/store operations.
• Experience in retail floor leadership required.
• Completion of internal SOP/safety/welfare modules is recognized.

Responsibilities

• Support manager in monitoring store operations.
• Execute merchandising and promotional strategies.
• Manage inventory control and procurement support.
• Enhance customer experience through SOP enforcement.
• Develop strategies for sales growth and commercial success.
• Oversee marketing campaigns and their execution.
• Update trackers and maintain issue logs.
• Support in training and mentoring operations team.

Skills

Multi-site/store operations

Retail floor leadership

Promotional execution

Vendor/customer interactions

Education

Diploma or Bachelor’s degree in Business or related field

Tools

POS systems

CRM tools

Analytics tools

Job description

A prominent retail company in Kuala Lumpur is looking for an Assistant Manager to oversee store operations, ensuring excellent customer service and effective team leadership. This role involves inventory management, promotional strategy execution, and maintaining supplier relationships. Candidates should possess a relevant degree and have a minimum of 3 years in retail leadership. Join a company dedicated to customer satisfaction and a friendly shopping environment.