Unit Head, Collections Litigation

Alliance Bank; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading banking institution in Kuala Lumpur is seeking a professional to oversee legal management of delinquent accounts. The role requires 3-5 years of experience in banking collections litigation and strong leadership skills to manage a team of 15 staff. Responsibilities include analyzing legal action progress, ensuring compliance with legal standards, and managing cases against the bank, while keeping updated with market developments. This role offers opportunities for dynamic involvement in legal processes.

Qualifications

• Minimum 3-5 years experience in banking collections litigation.
• Ability to lead a team of 15 workforce.
• Experience in managing legal cases involving counter claims.

Responsibilities

• Manage legal action for delinquent accounts according to established strategies.
• Monitor compliance of lawyers to service level agreements.
• Ensure timely instruction to discontinue legal actions.

Skills

Leadership skills

Banking collections litigation experience

Management of legal action progress

Job description

Management and prompt commencement of legal action for delinquent account as per the legal strategy and turnaround time established.

Analyze and review legal action progress, statistics and provide corrective measures where needed.

Monitoring compliance of lawyers and valuers on service level agreement, turnaround time and service quality.

Ensure timely issuance of instruction to discontinue/ withhold legal action to lawyers.

Keeping abreast with the economic environment and assist in the formalizing of internal guidelines in line with the current situations.

Direct management of legal cases where there is a Counter Claim/Suit against the Bank.

Hire Purchase (HP) Repossession & Auction Functions.

Ensure the staff correctly advise customer on auction sales and post auction related matters and actual auction purchase price amount and deadline to pay.

Ensure the staff correctly advise customer on the repercussions of not completing the auction sales within agreed timeline.

Ensure timely issuance of instruction and attendance to all Hire purchase repossession and auction related correspondence.

Perform needed investigation work, where required for accounts resolution.

Analyze and review all related action progress, statistics and provide corrective measures where needed.

Direct management of HP forfeiture by authority (if any) and/or counter claims/suit against the Bank.

Ensure formalized empanelment processes for re-possessors/auctioneers are followed thru.

Keeping abreast with vehicle market development at all times.

Requirements

• Minimum 3-5 years Banking collections litigation experience.
• Leadership skills with ability to lead a team of 15 workforce.
• Management and analyze the review of legal action progress, statistics and provide corrective measures where needed.
• Direct management of legal cases where there is a Counter Claim/Suit against the Bank.