UAT & Business Analysis Lead — AI-Driven Quality

AIA Hong Kong; Cyberjaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading insurance company in Cyberjaya is seeking a skilled individual for a lead role in business analysis and UAT. You will guide a team of analysts and testers, ensuring high-quality delivery and implementing innovative AI solutions. Responsibilities include analyzing operations, providing strategic guidance, and facilitating change management. The ideal candidate should have strong technical expertise and a passion for improving service quality. Join us as we strive to create a healthier future for everyone.

Qualifications

• Proficient understanding of UAT processes and business analysis.
• Experience in leading teams and managing projects effectively.
• Ability to analyze operational improvements and risks.

Responsibilities

• Lead the functional team of business analysts and UAT Testers.
• Ensure high-quality delivery of initiatives and enhancements.
• Analyze operations and identify improvement opportunities.
• Collaborate closely with Business Partners and Technology teams.
• Drive engagement activities to sustain team morale and collaboration.

Skills

Tech/Digital/Analytics expertise

AI tools and capabilities

Leadership and mentoring

Job description

A leading insurance company in Cyberjaya is seeking a skilled individual for a lead role in business analysis and UAT. You will guide a team of analysts and testers, ensuring high-quality delivery and implementing innovative AI solutions. Responsibilities include analyzing operations, providing strategic guidance, and facilitating change management. The ideal candidate should have strong technical expertise and a passion for improving service quality. Join us as we strive to create a healthier future for everyone.